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June 2024 by Sylvia Slate
Called yesterday to make an appointment for my 14 year old son to get his hair cut today. Kaylee said it would be $10 and even explained its $10 for 14 and younger at 15 they charge adult price at $23. She then said she would be the one doing the cut. I was busy and had my husband bring my son in. She charged him $15 instead of what i was told itd be. He paid it not knowing that she had overcharged him. I called immediately after and asked to speak to a manager she (kaylee) informed me they dont have a manager and when i asked why she did what she did she was very rude stating "you told me your son was 10" (my son is 14 and looks 18 he could never pass for 10 why would i say that). She argued with me and kept repeating herself. I mean not even an apology. She lied and stole money from us deliberately. when we confronted her about it she got defensive because she knew she was wrong. And of course my husband tipped her too not knowing what she had done. This place is awful it lacks customer service and morals. Why would you steal a small anount like $10 from a paying customer? But then again do that 10x a day youve made an extra $100. This was our 1st time here and we will never be back. Dont waste your time and money here. Literally anywhere else is better.
Stylist: Kaylee is an unhonest individual. She gave me the price the day before and then charged something completely different. She overcharged us and then refused to at the very least apoligize. I dont enjoy having anyone steal from me. Never has this ever happened anywhere else before.
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February 2024 by Taylor wright
I don’t have anything negative to say about this business , but more so about my service that was provided to me by a cosmologist there. It has been months since this took place , but it still bothers me so much , especially because I recently saw her out in public at Walmart which was entirely cringe! But I had also been informed I’m not the only one with complaints. So is it lack of experience, or taking advantage of someone else’s client?
This cosmologist was recommended to me by my cosmologist who I have known for years, and who I have been going to regularly for years, I trust her. My cosmologist was going on maternity leave and did my extension move up and on 7/12/23 , each extension move up is $200 flat & then some if you decide to have cut and color as well, plus the tip ( i always tip very well) . I always have an extension on the side of my head loosen , it’s not uncommon. It’s an easy fix, free fix…. the bead or thread just need tightened again. Nothing else needed touched.. I told this new girl specifically my cosmologist and (her friend) just did my hair and I just needed an extension piece re-tightened in one spot (I later found out my cosmologist made this was clear) . I get there on 7/28/23 and the place is cute & hip.. We’re talking, she’s lovely, funny, smiley , nice. I see why her and my cosmologist are friends. After she is finished tightening that one piece , she’s looking around and tightening them all… I stopped her because I honestly thought it was odd, and I was confused. I said “oh you don’t have to do that” and she responded “I know but might as well why you’re here!” I thought this was so generous & good clientele treatment. Once she was finished she asked if I wanted her to curl my hair and I was like, yes please! We already thinking the thinking the same thing. I was of course going to pay her for curling my hair because it is considered a hairstyle, she did her friend / cosmetologist a favor by squeezing me in, (which in favor pleases the clientele), she was giving, and kind. Basically , we’re all winning. I get to the cash register and she no-lie tries to charge me for a extension-move up. I’m speechless, absolutely baffled, thrown off guard. The entire situation was just uncomfortable. There was another client sitting in the chair staring, I stopped her and said… but you didn’t do an extension move up, I got that done two-weeks ago. She shrugs her shoulders and said “well that’s what *blank* said it was, how about $120 instead of $200?” I’m at a loss for words at the point honestly. I’m thinking to myself, we’re really trying to negotiate a price? I didn’t continue to push the subject further, I knew right then and there she had no experience with extensions, but she surely knew the charge amount. I paid and I even tipped her because I got the vibe it was needed. On 8/1/23 that same extension came loose AGAIN. I was beyond upset because it shouldn’t have came loose in three days, I was out $120 + tip, unhappy, and honestly felt taken advantage of. I was still mature and adult enough to reach out after this to let her know like hey this isn’t okay, & I truthfully didn’t want anyone else to go through this god awful experience. I told her flat out how I was feeling and wanted to make amends with her because this can be a learning experience & even offered to schedule my next move up with her like originally planned /recommended. She was completely down for it , but then told me she was also “on vacation that week” so we scheduled for 8/31/23 . I had to reschedule due to my son’s orientation that day and told her and she never once replied to me, never even attempted which left me felt like I was just being avoided. At this point, I still didn’t tell my cosmologist any of this info bc I didn’t want to stress her out on maternity leave. I went to her house to visit 8/25 and told her then, oh and she did my move up then too. It’s okay to not know things and speak up about them, that’s how we learn. If you can’t do the job, don’t let your friend recommend you.<
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October 2022 by Judy Brock
Excellent relaxed atmosphere; friendly, talented staff. Clean, safe premises. Mirranda keeps my hair looking good with a great cut.
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October 2022 by Josh Herbst
Always a good haircut and great people!
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October 2022 by Barbie Hendrickson
Bri Burke does an awesome job!!!
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February 2022 by dem memes99
Very clean place haircut is nicely done very friendly people
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December 2021 by Courtney Dawn
Jessica is great. She does such a great Job and the best I have been to by far.
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October 2021 by mandy douglass
Maria has massaged me for years. She knows how to release my muscles and help with my chronic pain. I highly recommend her.
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August 2021 by Lul Tee
Hair looks nothing like the picture and Andrea won’t even fix it . Don’t recommend ! She thinks it looks like the picture and it definitely don’t.
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August 2021 by Heather Westfall
Best place to go
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June 2021 by Heather Villers
Best place to go
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May 2021 by Becky Daniels
Jess is so awesome! She’s the best of the best!
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May 2021 by Jan F.
If there was a - on reviews,I would have gives minus 5 stars. These ladies are snobby. I had a afternoon appointment and I called to cancel 2 1/2 hours before my appointment and the chic KTP tried to charge me $30.00 anyway,saying that I was a no show(which is bs) So now I have the best stylist in Parkersburg @ The Colour Bar
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March 2021 by Chey Nicole
Was easy to get into, lady was super friendly, I was even 15 mins late and they wernt even upset at all. Hair came out great, for a super good price!
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March 2021 by Amanda Parker-Moore
I love my hair thanks so much miranda..
