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September 2024 by Seaaira Olazabal
I tried to submit a DS-5525 form with my child's passport because it says it is required online and the postal worker didn't want to submit it. Seven weeks later the passport agency is now asking for it and my child's passport is still not complete.
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March 2024 by PJ Clark
We are fortunate to have such an efficient post office in our little town. The staff is cheerful and helpful and the post office is always clean.
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February 2024 by Anita Zebuhr
won't answer telephone call. !!!!!?????
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December 2023 by Lance Donati
Super nice and very patient employees. I run a business through and have never had an issue. Always a pleasure.
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November 2023 by Tim Allen
Needed a large emalope to mail a picture in.
Got it and mailed it.
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November 2023 by Crafty Sid
If they’d just answer the phone.
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November 2023 by darren holland
I’ve tried calling 4 times no answer. During regular business hours.
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November 2023 by Anthony Reeler
Please answer the phone !
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November 2023 by Jennifer A
I keep receiving mail that is not mine. I went to the post office to report. They suggested I put a note on my mailbox and I did. I have 3 more pieces of mail for her and it looks like it’s important. Who’s the Post Master?
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October 2023 by Max Salichon
If I could leave a negative 5 star review, I would! I pay for a service, package delivery, it has been the worst service I ever had!!! Packages are not delivered, some are lost, some return to sender!!! I've lost time, money and I 'm freshly out of patience. This needs to stop, now! If you can't deliver, then don't take the job! This is UNACCEPTABLE!!!!!!!!!
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September 2023 by Cynthia Nayyar
I get slips in the mail that I have a large package at post office. I go there, it's not there or the mail carrier was able to fit it in the box but didn't take the slip out of the mailbox that it was sent to post office. I make several trips to post office where the package is still on truck or they don't have it. I've gotten to call before heading there, but no one answered phone ..so, still no help. My package was given to wrong person one. I will say manager tracked it down and got it back for me. So, that was nice.
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August 2023 by Sam Makita
Package I had picked up has been "pending acceptance" for 2 days. When I printed the label it said the package would have been delivered yesterday. I am calling this morning and it rings and rings. Should have read the reviews and just taken the package to Charles Town.
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April 2023 by Carolyn DeMary
1 star is generous. Apparently phones don’t work at this post office or everyone is out for a cigarette break. Service here is dismal on all levels- mishandled packages, rude employees and ridiculous hours with mid-day closures. But, they are consistent- service has been like this for 30years!
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February 2023 by Lynn Bailey
They need to answer the phone and if they can’t then set up a voice mail , it’s cold outside and now I have to drive down there to tell them my issue. My mailbox lock gets stuck when it gets cold so I can’t get my mail nor get the key out to open the package door to get my package which is important stuff I need . So frustrating. All because they can’t pick up the phone I have now have to drive down there and I don’t go out barely due to many health issues and they see the box is fullOf mail , like that should tell u something wrong so bring me my mail and package. No common sense , just like his truck broke down and blocked 3 cars and I couldn’t leave so had to miss my doctors appt. He could have coasted the truck down the hill or don’t pull up in front of calls pull in a spot and walk to the mailbox and put mail in the box , nope to lazy for that . They don’t care
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February 2023 by Stan Thompson
It's possibly the worst U.S. Post Office is the country. Time and time again, my packages end up in someone else's box. Takes a couple of days to find them. I thought you had to take a test to get a post office job. They must be slacking on standards!
