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March 2024 by James Jarrell
Very nice staff. I highly recommend this location.
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March 2024 by Dutra Morris
The food and service were great. Really hit the spot. And there is a nice park nearby to eat and watch the river.
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March 2024 by Teresa Sanders
Quick and order correct.
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February 2024 by Brian Sloan
Superfast service as
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February 2024 by Joseph Stoner
Employees don't know how the app works. And are incompetent
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February 2024 by Brandi
The dining room is not open at 6 am. No signage on doors.
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February 2024 by Strange Jay
I said no ketchup an they still put it on my burger, lame an getting a crappy review, they lost a customer for
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January 2024 by Vince Boswell
I don't know what insanity has infected the manager lady that was in the store when I was there but whooping and hollering and treating the employees like it's a school directly complaining to any of them that have any thing to say like general conversing amongst themselves and seeing the looks they gave as she said different things shows just how she is draining the soul from these people this is not the kind of manager you want to have on staff take care of the employees and they will take care of the customers this is not taking care of your employees
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January 2024 by George Runyon
Well, In my personal opinion overall Wendy's has a decent menu and I often find myself dining there when I need a quick meal on the go. That's pretzel baconator really hits the spot. I feel as though I will never grow tired of it. That being. Wendy's on Washington street has terrible service. They are rude and obnoxious. They had gotten our order wrong and when I brought the mistake to there attention, the employees acted as if we were at fault for their blunder. I was extremely embarrassed, my wife was mortified. The whole experience was infuriating and ridiculous.Sadly I would have to pass on the delicious pretzel baconator if this location were my only option.
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January 2024 by Jamie Wade
Fries were cold and it was a mobile order but they had it at the indoor
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December 2023 by Katie J.
1 star because of how bad it was the place messed up my food order 2 times and my mom works a McDonald's and that never has happened so yku really need to step up your work
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December 2023 by Lisa Brady
Food was really good when I was there at 11am. It also wasn't crowded.
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December 2023 by Amanda Fitzgerald
Worst Wendy’s I have eaten at. When we walked in, I thought about walking out but was hungry and had a long drive ahead of me. There was an employee behind the counter eating chicken nuggets. Our order came up within 2 minutes. There was a huge hair clip on top of the ketchup dispenser, mind you we were the only ones in the dinning room. Trash cans were over flowing with trash. Our food was cold and did not get our order correct. My husband did not want to complain because he was afraid what they might do to his food. We travel a lot and this was the worst!!!
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November 2023 by Jerry Harrison
Cashier was polite, the crew member that brought the food to the counter treated us like we were an inconvenience and was outright rude when she was asked for the rest of our order.Another crew member had a Led Zepplin t-shirt on with a huge skull on the front. Not really the face of customer service.The ice machines were out of ice, the food was cold, like the burgers had been cooked an hour earlier. The buns were all dry and slightly hard like they were uncovered all day.There was a maintenance guy working above the cold table where they were still getting the lettuce and cheese from.The bathrooms were absolutely disgusting.I will drive miles out of my way to never come here again.
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November 2023 by David Ellis
This is one of the worst Wendy's from the standpoint of customer service i have ever visited. When they did not get my order correctly and I asked for a refund, the response from the highest manager the server could get on the phone was "Get a life. I don't have time to fool with you."If you have to stop here, I suggest you open your food at the window before driving away and checking closely to make sure your order is close to what you asked for. Forget asking for a refund, even if you waste so much time with them that your food is cold, gummy, and not edible, you are not going to get a refund.
