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June 2024 by Harmon Lanager
Bought a tire from them only for it to break 3 days later. Refused to discount price on a replacement.
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March 2024 by Mike Morehead
I highly recommend Buckhannon Discount Tire to anyone in need of tire-related services. From my experience, they are the best tire establishment in town. I'll definitely be returning for all my future tire needs.
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February 2024 by Brandon Hornick
Quoted 2.5 to 3 hours for labor, job took 2 hours and then was charged 3.5 hours for labor because this is the “book time”. Why give a ranged quote on labor if you have a predetermined time you’re going to charge for the job? Also why not mention beforehand labor is charged by the book, not by how long the job actually takes. This seems to mislead customers on purpose. Desk Lady also has no kind bone in her body, she was not necessarily disrespectful but has no care for a customers concerns. You can see their replies to other poor reviews that they are never accountable for poor practice. I’m sure I’ll get the “this is not accurate” or “there’s two sides to every story” reply as well.
No problem with their actual work so far, but they’re shady with pricing and often slip something else into your bill you didn’t ask or be told that it needed to be done.
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February 2024 by Ciarra Lacey
most fastest service I’ve received
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January 2024 by Wayne Reeves
I like this shop a couple years ago they fixed my brakes they never worked so good. This time I called for tires but bought them elsewhere. Good place if you need repair work done! Would recommend them to get the job done!
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November 2023 by wun toothrie
Had to have breaks and rotors replaced while on vacation in West Virginia. The folks here got me put back together quick and friendly. I'd recommend their services to anyone.
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September 2023 by Ray Hyre
Quick service, good price.
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September 2023 by Sammy Ware
Friendly staff and really quick alongside very reasonable prices would definitely come back
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August 2023 by Fresh 7s
I came in needing a tire repair they were very fast and efficient! And cheap! Would recommend for similar problems!
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August 2023 by Stacy Reel
I purchased 4 new tires on a Wednesday then on a Sunday morning one was flat has I started my morning for a day trip. Monday morning I called Buckhannon Discount Tire to see if they could get me in, they said sure come on in. Great right?! So my friend took my car in since I was working the person working the desk was very disrespectful a personality present that she didn’t want to deal with the situation. After checking the tire my friend as if it could be patched, they said no it’s it was shredded inside. I asked they lady at the service desk if there is any warranty or discount based on the timeframe. Her response was no and you bought a tire that has poor tread and I should not have bought it. My response to her is that I needed a tire that will be well with lots of travel but not too expensive since I will be purchasing a new car in 5 months. Again she repeated that it’s a poor quality tire. No warranty or discounts! Okay, well I still need a new tire so of course a tire was purchased and when it came in the next day my friend took my car back to have the tire mounted to car all while they attitude was still rude and disrespectful to my friend like it was a bother/problem we are needing there service a service I am paying for, additionally my spare was just thrown in my back trunk not positioned properly. My friend had to tell the gentleman working on the car you don’t do that you need to position the tire back in the proper place. That seemed to be a problem for them too….with this experience of poor customer service they will NEVER GET ANOTHER DIME OUT OF ME OR MY FAMILY!DO BETTER! IT’s 2023!
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June 2023 by Eric Foster
Good prices and fast service. Thank you Buckhannon Discount tire. Tina and Eric Foster.
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May 2023 by Waya Fay
Friendly staff and really quick alongside very reasonable prices would definitely come back
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May 2023 by Sam Murphy
Friendly staff and really quick alongside very reasonable prices would definitely come back
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May 2023 by Jim Hawkins
Very helpful and friendly. Experienced mechanic.
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May 2023 by r r
Very prompt excellent service and very affordable
