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February 2024 by Andrea Jackman
Went in to get my tire Firestone tire patch b/c of a screw. The guys in here were amazing. They really looked out for me, and I will definitely be going back!!
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February 2024 by Amanda Perez
Staff was friendly and attentive. I waited inside and wait time was less then an hour which is great in my opinion. They explained my invoice and recommendations.
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January 2024 by Eliška Kosmatová
These guys saved our life! We were on our road trip from Canada to Mexico when our van broke down close to Yakima. The staff was polite enough to take our van the same day and have a look at it. Multiple parts had to be replaced, and these rockstars managed to get it done by the next day!Without them we would be stuck in Yakima for so much longer. Everyone at the Firestone was super helpful, understanding and polite. Thanks to the guys at thee reception and back in the shop we were able to get back on the road. If I could give 6 stars, I would!Thanks Firestone :-)
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January 2024 by Tyson Villeneuve
Had a catastrophic breakdown just two days into a big road trip. The boys got us in right away and got our van back on the road in just one day. Great service.
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January 2024 by Leslie Richmond
They changed all my spark plugs in the exact time I was quoted, and saved them like I asked, and numbered which cylinder they came from.
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December 2023 by Jennifer
My car was making squeaking sounds when backing up. The sound stopped and they replaced my gasket.
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September 2023 by paul klein
Amazing customer service! I was traveling cross country and hit a bad pothole, ruining two tires! Eric got me right in on a busy Saturday, and had me back on the road quickly!One of the best service experiences I’ve had-Kudos!Services: Tires
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July 2023 by Leo Cruz
Very slow way under staffed. Felt sorry for the guy at the front desk. Waited 45 minutes to check in and another hour to get 4 tires rotated.
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May 2023 by Justin Vone
Incommunicative, misleading, bait and switch. They confirmed and when I came in for my appointment to have the tires replaced, told me I’d have to go to Spokane for those tires but they had others for an additional $500.Service: Tires
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April 2023 by Honey B
Great service. They quick and efficient, also along the service they provide answers in to my question. They changed my car battery so quickly. Thank goodness, they got a great brand of car battery with that i am very happy. I highly recommend them to anyone looking for replacement batteries.
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April 2023 by Brittany Walker
Definitely should call their customers if they can’t complete their cars had an appointment and drove all the way down there got there a half hour early just to be told they don’t confirm online appointments and they only have one technician. Okay great but I couldn’t get an email knowing you have been down to one tech
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March 2023 by Natalie Lichfield
Jesse, Dean, and their crew are amazing!! Our car broke down twice, we are from out of town. The second time around we were able to bring it to this location in Yakima, and were pretty nervous, as we’d never been in the area before. Jesse was extremely nice, even giving us a ride to our hotel. The service was exceptional, and they were able to diagnose and fix the problem so we could get on the road again. Cannot recommend them enough for not only the outstanding service, but for their kindness. They went above and beyond. Thank you to everyone at Firestone, we won’t forget your help in our time of need. :)
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February 2023 by Becky Craig
We've been loyal Les Schwab customers for 29 years.
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January 2023 by gerald miller
Had snow tires put on.Front desk very polite and friendly amazing with phone constantly ringing.Job was done quickly in less time than I expected went over things needed to have done at some point no pressure.Price very reasonable .Highly recommend
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January 2023 by Curtis Thorne
Got an alignment done there they did a great job and tested my battery to boot,
