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September 2024 by Lenny Butcher
Wanted to send a huge thank you and shout out to Jeff Randolph and his team at Advanced High Speed Internet. They went above and beyond yesterday when our internet was being funny and got us fixed and back up to business speed.
Great service is an understatement! If you or someone you know is looking for a company that offers stellar customer service look no further than Advanced High Speed internet of Yakima.
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August 2024 by Ken McAllister
Exceptional Service and Seamless Installation! I recently had the pleasure of having my internet set up by Advanced High-Speed Internet, and I couldn’t be happier with the experience. From start to finish, the service (Tyler) was exceptional.
Tyler arrived right on time and was incredibly professional and courteous. He took the time to explain the installation process and answered all my questions with patience and clarity. The setup was completed quickly and efficiently, with no disruptions to my day.
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May 2024 by Damon Nitsche
Jarod Peterson was great..we appreciated his professionalism..very polite and speedy..thanks for the great service Mr. Peterson..he deserves a bonus!
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January 2024 by Jamie Mauldin
Fed up with current internet provider so started my research in to others in the area.After speaking to a couple other outfits, reading reviews and checking with the BBB, I spoke with Jeff. After telling him what I needed he explained my options and what those meant. Didn't come off like a used car salesman. Appreciated.So today Tyler came out to hook me up.? Hmmm...sounds funny.Tyler was extremely courteous and my dog loved him ( she don't take kindly to strangers). He helped me with best placement options, did all the entry stuff with TV's and phone and explained everything clearly.Every company should have a Tyler. ?So tonight all is good.But of course time will tell. ?Thank you Advance and thank you Tyler.
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November 2023 by Adrian Alvarez
Great and friendly service. I was them for 3yrs. High speed internet work out GREAT especially in the country. Highly recommend them.
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November 2023 by Toxic paradise
Are wifi always keeps going out its been out since 6 in the morning tell now and does it all the time and the internet is always slow and laggy help would be nice. Chase m
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October 2023 by Westlvnd
Tyler is great! I was having a tough time getting the speeds I wanted in my area which he fixed by putting the receiver in a better position. He Also offered my family a great plan that fit their budget.
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October 2023 by Smellin-Like-A-Rose
Tyler was very knowledgeable in figuring out why my signal was so bad. He was very thorough in getting the best signal for me. Then he checked my power box. Everything was fine there. Connection was still slow, but he never gave up in trying to problem solve. He was trying very hard to give me the best possible service. He finally deduced my router was faulty. Luckily I had bought a new one but never installed it. He did all the hooking it up for me too, which was above and beyond. Wish more people were like him. Very kind! Thank you so much for your expertise!
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September 2023 by Johnathan Gray
The business is great. The only problem is I've been living with the rock bottom plan, despite wanting to get the advanced lithium, but the money wasn't there. Now that I have a better job and more money, I'm going to invest in that once I get into a place. 5 stars if it works out well ?
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September 2023 by Don Fife
Great service top notch
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September 2023 by Samuel Cardoso
The internet is wack and is slower than my grandma, if they had a race she would lap this goofy Internet
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August 2023 by David Bier
This company has been great for us. Excellent staff both proficient and efficient
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July 2023 by Vic Gutierrez
We recently got reconnected and Tyler came to do our install. He was very professional and he made sure everything was set up correctly on my router even. I was very happy with his customer service and his professionalism. I would highly recommend Advanced Internet and Tyler to install it. He took care of us and did a great job.
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June 2023 by Michael Harris
Complete and competent service. They will work hard to give you great internet.
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June 2023 by pat walsh
Just want to say that we are very happy with our Advanced Internet service and the fact that we can call and talk to a real person if we have a question or want some technical advice.