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November 2023 by Frank Pardo
Great people and amazing service!
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January 2023 by Nate W
This place is hands down one of the best places you can choose to store your stuff at. Stacie is always helpful and runs a wonderful business. If I ever need storage needs I know where to go. Check them out if you're looking for a place to store stuff. Friendly and professional!
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December 2021 by M Knight
Great process, access, and customer service.
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September 2021 by jfung12
Stored in a non climate controlled unit here for almost 2 years with no problems. Clean minus typical tri cities dust of course as that gets everywhere! Owners are always welcoming and friendly if you see them and pricing is reasonable. Highly recommend if you need a place to store things.
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September 2021 by jf12
Stored in a non climate controlled unit here for almost 2 years with no problems. Clean minus typical tri cities dust of course as that gets everywhere! Owners are always welcoming and friendly if you see them and pricing is reasonable. Highly recommend if you need a place to store things.
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August 2021 by Wesly Jean
maximum security storage is what I call them
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July 2021 by Tonylyn White
Office has never been open in the last 9 months. Have to go to other stores for boxes, tape, wrapping paper, bubble wrap etc. The open sign is on, but office doors ALWAYS locked.There are also gate issues. Like sometimes the gate won't open and guess what? No one is in the office to assist you.The storage unit walls do not go to the top so dust and crud come over into your unit from the neighboring units. Hate the locking system on the roll up doors.There are lots of other storage companies, go with another with real onsite management and better built storage units and for less $$$$.
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December 2020 by Stefane Johnston
Storage units are adequate, customer service for Uhaul is a joke. Terrible reception to log in to pick up truck via mobile. It was suggested I “ walk around the parking lot with my phone in the air” as he’d seen other customers do. The owner is irresponsible, when I finally was able to get service after over an hour, the key was not in the truck. Collin was not concerned at all and his inadequate “weekend employee” finally arrived after 30 minutes to retrieve the key from the drop box, not the lock box on the truck. Needless to say, we were delayed loading our truck by 2 hours.
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October 2020 by Rhonda Wierman
The staff is very helpful. Especially with the Covid restrictions. We were in a crunch for a space right away. They were able to accommodate us and we made a deadline. I would recommend Kennedy Self Storage.
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October 2019 by gerald jerome
Nice and clean and friendly
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August 2019 by Jordan Sillito
Colin is very helpful and professional, and the unit I rented was clean and secure. I got it at a great price and when I needed to move out Colin worked with me to make that a smooth transition. Absolutely recommend this facility to anyone looking for storage.
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April 2019 by Doug Morgan
Collin is great! Secure storage with great management
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November 2018 by Brandon Foster
Just rented a moving truck from them
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October 2018 by Vincent Paul
One of the best storage places in the Tri-Cities. Colin and his wife run a great business. He is always happy to help you, and his wife always greets you with a smile. This is a good family run business that in my opinion is one of the best ones in Eastern Washington. I don't give five star reviews very often, but Colin and his staff really deserve it.
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September 2018 by Mark Fry
Nice storage units. The only problem is, they offer tiny units, or huge units. Nothing in between, and the prices are high. The people who run the place are very friendly and helpful.