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March 2020
South store is a joke no customer service. Last few time I’ve ordered something it been wrong then when you try to get it right your told there to busy to help you.they wonder why people order on line .
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January 2020
Was assisted with buying some car bulbs. Unfortunately one of the bulbs was defective as could be seen through the unopened packaging. Drove back and they replaced them for free without issue.
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October 2019
As a counterman for twenty years in several dealerships. I have dealt with NAPA stores, known the owners. Both as a customer and provider. After moving here to Wenatchee, was hopeful that the same service would be provided. Multiple promises from one of the counterman on more than one occasion leaves me disappointed.