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March 2024 by Gary Sterner
tricky winter conditions. Excellent driver.
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March 2024 by Robert Melton
On time and friendly
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February 2024 by Elso Kuvasz
Fast delivery, pleasant customer service, happy customer!
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August 2023 by Google user
The driver either doesn't show up, or doesn't contact anybody here to let us know they came. I am set for propane every Monday, I on average get it delivered once a month when I catch them driving in and out without stopping. At that point I'm almost completely out of propane. I'm very dissatisfied with the service we get here.
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August 2023 by Charise Murtha
The driver either doesn't show up, or doesn't contact anybody here to let us know they came. I am set for propane every Monday, I on average get it delivered once a month when I catch them driving in and out without stopping. At that point I'm almost completely out of propane. I'm very dissatisfied with the service we get here.
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August 2023 by SE Roberts
If you're a nobody like me, go somewhere else. I bought a house with a 250 gallon propane tank. I was told I don't use enough gas, so I'm a waste of their time...company policy. I was wrong, I was sure I could get $700 of propane delivered.
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June 2023 by Mark Oens
This is hard to deal with. I wanted a cost to install a propane tank, used their online form, no response for a week. Called, horrible phone tree, first customer service reprehensive said she couldn't help gave me a phone number back to the same phone tree. Next two said they couldn't help and hung up on me. Last one connected me to the right department, the sales rep was rude and refused to provide a quote. I don't know how they stay in business, treating their customers this way.
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June 2023 by Angela Kieras
Personal texts and multiple trips to try to figure out the problem...excellent service!
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April 2023 by Debbie C.
Horrible! Don't do it. After several calls to pick up their tank at our commercial location their "customer service" center indicates that they have no record a service call was ever made...so we set up another service call all over again. Someone said that they have threatened to charge rent if they don't pick up their tank. I was considering using them for our residence, but was told to use AG. I have a call to them so we'll see. I have never seen so many horrible reviews for a company still in business.
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February 2023 by jcw
Unfortunately, the scheduled dates were never met but extended twice and then it was still late . Phone calls to Amerigas and finally reaching Clare as the rep told me the delivery was in the neighborhood and would be delivered that very day…….never happened ……then another reschedule after holding on the phone for 35 minutes ……it was late on delivery. Terrible customer contact as no local office and fibbing to the customer
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February 2023 by Gary Sinko
Absolutely horrible service, have been a customer for over 30 years and now I will be switching, local company and can't talk to a local person, if I could give negative star rating I would, only reason one star giving because I can't do zero or below!
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January 2023 by Steve and Megan Ford
horrible 800 customer phone service and the local office here is inaccessible. the young man who finally delivered our propane(approx 9 days late) was a nice guy but couldn't even give us a local number to call for service.
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January 2023 by Greg Donald
If there was a zero or NEGATIVE rating Amerigas would have earned it. Do NOT do business with this company unless you seek abuse.
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December 2022 by Howard Maier
A very poor system to get a delivery. Scheduled 2 weeks out and did not show up when it was scheduled.
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December 2022 by Nilufer Wheeler
Worst experience ever! Ridiculous that my cc gets charged but no delivery. Called 3 times to customer service with no resolution on when I was getting my propane! We’re 7 days past the promised fill date and no one can give me an answer! Now I have to go to another company and because I’ve never used them I have to pay $100 for a leak inspection. So disappointed in your service. It use to be good.
