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October 2024 by Bijo Cherian
Zero stars.
I took my Tesla in for a roof rack and digital ad screen installation. They initially said they could do it, but the technician assigned was inexperienced. He called me multiple times, clearly unfamiliar with the process. Half a day later, I was asked to return because they forgot to have me sign a waiver. Just two hours after signing, I found out they had shattered my glass roof. When I confronted them, they hid behind the waiver, insisting it wasn’t their fault, and offered no apologies. Rohan, the manager, was rude and dismissive. I won’t trust them with my vehicles again. Now I’m facing a $2,500 repair for a $500 job. Thank you for everything you do.
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October 2024 by Connor
Got sub and amp installed had a fuse blow they fixed fast and easy no problem
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October 2024 by chris bell
Great communication, knowledgeable staff, great product
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October 2024 by Marie Williams
Thanks lady cashier really help out my elder sis ,God bless u .
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October 2024 by Ben Ashburn
Knowledgeable people that know the product they sell and install . Had an issue with driver side door, locking mechanism not functioning. I brought it back and they took a look without any kind of complaint or frustration in their voice. Turned out the actuator just was old and went out. All in all, I like them and will do business with them again.
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October 2024 by Becki White
Car toys did an AMAZING JOB ! Installing a new stereo system in my Jeep…
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October 2024 by dyllenn
camille is great she hooked up a big 12 kicker bundle
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October 2024 by Donna Chae
I came to Car Toys for a subwoofer and amp for my vehicle. The gal who helped me was extremely helpful and understood what my needs were. I left their store extremely happy and got what I wanted. I feel like the last 2 times I went to Foss Car Audio off of 38th Street, they might have ripped me off since the sound wasn't what I had expected, and now that I got my new system from Car Toys, I know that them young boys at Foss did rip me off for sure!
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October 2024 by Kaleb Goldbecker
Amazing place good ppl there. Camille was super friendly an answer a lot of my questions I highly recommend coming here for any of your audio needs
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October 2024 by nick timmons
Everything went smooth and looks great.
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October 2024 by Sundy Ballester
Thank you, Thai so much! I had my vehicle detailed today at the Tacoma Mall location. Thia did an amazing job! Great customer service all around! If you need your vehicle serviced head over to Car Toys and ask for Thai!
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September 2024 by kristen husby
Worst detail job ever
never going back
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September 2024 by tommy armstrong
Too expensive to have something installed
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September 2024 by Brian Hervert
Amazing service and extremely knowledgeable of their craft. Broke everything down in simple terms and amazing attitudes even with all my questions.
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September 2024 by Kristin Caley
Camille and Bryon are AMAZING! Thank youuuuuuu for all your help today!! You have great teamwork there for sure!
