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October 2024 by Deborah Golden
The employees of the store were so helpful.
Even the manager came out and helped get the belt back on the truck. We were thousands of miles from home and our alternator was under warranty and they honored our warranty from our home Napa store. What a blessing!
This is why we use Napa when possible.
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September 2024 by Nicole B.
Nice employees but odd military discount rules.
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August 2024 by Sara Scheuerman
After hiking a trailhead with no service, my car was hesitant to start. Tracy and Tom were both helpful and kind. Thank you for a shop with knowledge and incredible customer service. I wish I could do more than say thank you and write a Google review! Y’all saved my day!
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August 2024 by Steve Spade
These guys could use help managing their inventory. In the 10 minutes I was in the store, I witnessed three turned down sales. Two because "the computer says we have 1 in stock but its not on the shelf" and one because "they keep movin' stuff around on me on my days off... sorry boss."
One call in and two in person shoppers (myself included). Honest to God, this is exactly what I witnessed. I wanted to support local but these types of experiences make you think twice about driving into Washougal or Hood River where you might find a business that takes more pride in serving their customers.
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July 2024 by Steven Latimer
Just another parts store
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July 2024 by Jackie Heisinger
Just got off the phone with"the new kid on the block" John,for a price check on parts. He was extremely polite and pleasant. His professionalism was obvious by the prompt (especially over the phone) service and knowledge of auto parts ect! Hats off to you John and also to Ricky who also knows his auto stuff. You guys deserve a raise and/or a huge steak dinner! Thanks again!
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April 2024 by ICE_DOCTOR
Over the years I've seen amazing crew members and crew that didn't know the difference btwn a car battery and a muffler. But stevenson napa finally has a decent crew back, Ricky and his team know what there doing and are truly helpful when it comes to getting the right parts or just generic questions
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March 2024 by Joesph Espinosa
Do I have to explain
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December 2023 by Laura
I purchased a battery and an alternator on December 3rd 2023. Kaj and Toby were very helpful and welcoming. I enjoyed my experience because of these 2 gentlemen. They are very helpful and knowledgeable about automobiles.Laura Peaslee
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November 2023 by Are Jay
Was traveling, windshield wipers just not doing the job. Stopped at Napa in Stevenson and bought new wipers, they were on sale! A fine young man installed them for me, was super careful to be careful of my truck. Great Service! What a 100% perfect experience! Thank you Wilson's Napa in Stevenson!!
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October 2023 by Are J.
Was traveling, windshield wipers just not doing the job. Stopped at Napa in Stevenson and bought new wipers, they were on sale! A fine young man installed them for me, was super careful of my truck. Great Service! What a 100% perfect experience! Thank you Wilson's Napa in Stevenson!!
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June 2023 by Emily Jane Sundberg
We are visiting and needed a couple of fuses for our truck and they were very helpful
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February 2023 by Noah Roswurm
Only napa i been to that wont blow up your car and actually knows what a fuel filter is. Im so happy there is one napa that knows cars. Great team there
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December 2022 by Eli Lanning
Fast, friendly, and good prices....great job guys.
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November 2022 by Erika Cox
So helpful and kind when I needed help the most: My skid plate fell off driving through Stevenson and I called Stevenson NAPA seeing if they could help me or point me to a mechanic. There was a young employee who offered to help by going under my car and screwing in what was left (so it wouldn’t drag). This happened on Saturday, October 8, 2022 and I want to thank the friendly employees at NAPA Stevenson and the specific employee who’s kindness and caring was exemplary.
