“WOW, THANK YOU KODY! I so appreciate the time you took with me to update our new phones & explain how things worked. I wish I had spoken to you the first time I came in. GREAT CUSTOMER SERVICE!!!”
“Aaron was a great representative to interface with!! I was very frustrated with my service and access to plan tools, I was almost considering a new carrier.Aaron 'destressed' my experience, took the task upon himself and completed everything in a very satisfactory manner. Great place to go!”
“Mirroring a lot of comments here, but I have used this location three times, have had three different employees help me, and they have been universally wonderful. I’m so grateful to you guys!”
“Excellent excellent service . best Service i've ever had there period. your manager is wonderful and the person he was training is Going to be a great addition to the team. thank you so much because of them I will be back. I came in just for a cell phone and I ended up walking out with a wonderful deal with a cell phone and a laptop. Thank you”
“They replaced my screen for my phone within a few hours as I had insurance. My first impression was they were a bit frazzled when they were trying to get my info and such, but overall I was pleased.”
“I visited this location today to transfer everything from mine and my husbands old phones to their new ones. The service, dedication and patience to ensure that the transfers went through successfully was the best experience I’ve ever had. Our new phones encountered many updates and setbacks with transferring to the new phone. Our rep did everything he could to get the new phones set up successfully and everything that we needed transferred over. They were researching and troubleshooting non-stop to make sure everything was done correctly. I can’t thank them enough for helping us today. Great customer service, if you want help with your devices, visit this store!”
“Long overdue review: Ive been a customer for 6 years and have never had such a good experience than at this location! The staff were so friendly and helpful, they helped me switch to the right plan for my family and helped us reduce our bill at the same time. If you're feeling hesitant about going to a Verizon store and getting poor customer service, this is the place to go, they'll take great care of you!”
“My text to my friend who recommended this place: "my god i found that phone repair place. That was the coolest thing ever he fix my phone in 15 minutes and he gave me a deal for only $100. He was super nice and it has a 30 day warranty. And he gave me a free screen protector . I have never had such a smooth process with any company when it comes to electronics. Hopefully my screen doesn't glitch on me or anything but so far, absolutely perfect! And the cheapest i found for a iPhone 11”
“2 very nice guys were helping me get my new iphone14. They were both very kind and helpful. Christian was the one that was helping me directly and Tyler (I think that was his name) was the other. Excellent customer service!”
“I was in the State Street in Marysville WA. ATT store yesterday. and was helped by Kato. It was his first in store day and working alone. I have been a manager in customer service for decades and if I had not retired I would have stolen him to work for me! Kato greeted each person entering & helped & sold to everyone with GREAT Customer service. 10 STARS”
“The Manager Jennifer and Co-worker Maria are very knowledgeable and helpful to all the customers viewed during my visits. I feel relaxed and able to trust their advice. I highly recommend Boost on Evergreen Way, Everett Washington.”
“I would like to take this time to express my thanks for the wonderful support people that you have at your store it was a great experience for me I had two Amanda’s, Hugo and Alex that went above and beyond to help me with my problems I just want to say thank them.”
“Jermani at my local Verizon Mill Creek store was amazing. He was professional and thorough in overcoming issues with my phone. Never met anyone so patient. Admirable! Thank you!”
“Jeff is the best!!! Helped me not only once but twice with the same issue. Great customer service, knowledge of products AND services, great patience and friendly. and the rep on the phone Cameron was also wonderful!! Thank you guys so much.”
“Tyler was extremely helpful when I came in with an issue. I went to the Everett AT&T location twice before this and they kept messing up my order for the new iPhone 15. I placed my order back in September and at the end of October I received a text that my order canceled when it should have shipped. Went back in to the store to find out the girl that helped me the first time put all of my information into the system incorrectly. It was just a mess. Once I went to this location, Tyler was quick to solve the issue and did everything perfectly. I got my new phone 2 days later!! I definitely recommend going to him for any help you need!!”
“I had the best experience ever at this store! The Verizon associate Trayvana was so helpful, knowledgeable and polite. She took the time to make sure my phone and watch were set up properly before I left. It is so nice to know that there really are people out there who can deliver stellar customer service, you were Awesome!!!”
“I met with Katlyn Szczypiorski at the Bothell store and she was very helpful. I was very frustrated from getting nothing but the runaround from AT&T's customer service phone lines. Katlyn explained how it worked. I am still waiting for the ability to enter the code she gave me but hopefully, AT&T will push out the old error code by tomorrow.”
“Phillip is a rock star. AT&T please promote Phillip to CEO. Seriously, Phillip is like a personal concierge that is one of the best and most helpful people I have had the pleasure of interacting with. A+++++”
“I didn’t get her name but yesterday 11-12-22 a younger girl with lashes helped me transfer my number from android to iPhone. She was really great and easy to work with, I appreciate it :)”
“Joshua was a great help. He went above and beyond helping me to switch my service back to AT&T from another carrier. The other carrier had us on the phone for hours over two days, passing us around from person to person. He stuck with me diligently to get things switched over. Thank you Joshua!”
“You know the people here are so nice and help you anyway they can.As far as boost mobile I have nothing good to say about that company.Went through boost mobile for 13 years never received one free phone.Phone gets stolened and don't think they can help you because they wont.This store should go through a better phone service or I would give them 5 stars but since boost mobile involved only 4.”
“It amazes me how much knowledge about electronics these kids have that work here. Most of them are friendly and very helpful. I've been in here a few times over the years. I have never had a long wait to be helped. I was in there the other day and had a less than satisfied experience. I should have got her name. I think she might have been the manager. Long brown hair. She was quite unenthusiastic and acted like I was a bother to her day. She was not only not helpful but extremely unfriendly! I left and got excellent help elsewhere.”
“Nice apartment community for families. The grounds are always maintained very nicely. They always fix things quickly. The maintenance team is Very Helpful and responsive.”
10AM - 7:30PM
507 W Casino Rd ste b, Everett
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“Excellent customer service on the phone and in person. I spoke with an associate over the phone and told them that I was coming in for a new phone. I showed up like 15 minutes later, and the associates were quick to know what I was in there for.”
“This is for I believe her name is Mae in Starbucks! She is the head barista and she is the nicest person I have came into contact at this Starbucks! She helped me with some merchandise she was putting out and was just a great experience! You don't find that much anymore and someone willing to open boxes for you.”
“I usually hate going into phone stores. This time I was pleasantly surprised when I got to this store. The first person I spoke with was Rocky and he was knowledgeable, listened to what I needed and got me a new phone quickly. No one likes waiting for ever with these things. He said I would need to get the numbers from my old carrier and port over in the morning. So, I came back and worked with Toren. Another great experience from another knowledgeable and expedient person. (Should I buy a lotto? ) Anyway, great service and easy to work with.”
“Huge shout out to the team at this store in Bothell. Always great service from the staff with urgent customer service awareness. Wish more T Mobile stores would replicate this team! Thanks”
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“I was helped by a young man named Cory at the Verizon store in Bickford. He was incredibly helpful and answered every question I had. He explained the situation behind the choices I would make, and notified me of each cost and pro and con that came with it. He is very competent in his role and can assist you in any area you need help with. Thank you so much, Cory!”