This was the second time I've been to this branch and they refused to provide any help at all. Just like the first time, I drove to a different branch and they walked me through what I needed to accomplish.
January 2020
I stopped payment on a check, they messed up. When I called they said somehow this slipped by but I will manually enter it..apparently they didnt because check went through and I've called since 9am and no answer.
August 2019
Worst customer service experience I have ever had in my entire life. I was the only one in line and was kept waiting for over six minutes. The teller never acknowledged me or even apologized when I was finally helped. When I asked the second teller for the manager's card she was almost as rude.