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March 2024 by Kirk Ferrier
I sent a package to this store to my friend and the old guy there was saying the address does not match my friends drivers license.. well DUH!!! its NOT SUPPOSE TO!!! and then he was yelling at the other kid there helping my friend saying that he is not suppose to divulge any information to my friend... this old guy NEEDS to either be let go or retrained in CUSTOMER SERVICE!!! I will NEVER use this store again...
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February 2024 by Tyler Taft
Michael was caring and professional so happy
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February 2024 by James Kang
Neighborhood UPS store love these guys very helpful getting my stuff shipped
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February 2024 by Marco Marini
I've used several UPS boxes at various locations and Dan and his team are head and shoulders above anything I've ever experienced
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February 2024 by Shari Rosner
Helpful, kind, competent staff.
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December 2023 by Tommy Atz
Quick service and very friendly staff!
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December 2023 by Kenneth Fegley
Great service
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December 2023 by Katie Sanders
Very easy and friendly every time I come in and short waits in the early mornings.
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December 2023 by Matteo Brucato
Fast service
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December 2023 by Curtis Lee
Easy to use and everything needed for shipping is at the stores.
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December 2023 by Iridescent Elegance
I brought in an Amazon return, a service that’s supposed to be free. Even though the return clearly says it’s 4 pieces (how it arrived), I was told be charged $4 to tape the packages together as “one”. I don’t blame the worker whatsoever, I think it’s just ridiculous they don’t just tape them for you. Or even just let me tape it with their tape. $4 buys a whole roll of tape, let alone like 4 strips. I’m pretty sure both companies can afford it.
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November 2023 by JeTCaR B
The Lake Ballinger UPS store is the best in Western WA! The staff are always super patient and helpful with my questions and concerns.
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October 2023 by Emily Clark
Every experience I’ve had at this UPS store has been a great one! Every employee I’ve interacted with, whether it’s help with returns, mailing something out, or if I have an issue with something, they’ve always been very helpful in every way they can be. Any time I walk in, I am welcomed with a smile and 100% of their attention is focused on me and why I am there today.
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October 2023 by JD
I've noted that most of the bad reviews are from 2+ years ago. I've been coming to this UPS Store for a few years now and I've always had prompt and courteous service. Hopefully some good reviews will bring their rating up, because I don't think they deserve the current 2.9 rating. Possibly Google has a way to request a 'reset' on the rating, since the store is under new owners.
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October 2023 by Bruce Beerman
I have received friendly, efficient, and reliable service every time I go into the Ballinger Way NE UPS store. I am happy that I am greeted when I enter every time. Even waiting in line doesn’t take long.
