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October 2024 by Yea Right
Don't go to this place!!!!!!! The people who run it are scammers!!!! We had a horrible experience here, they took my dog to the back room to assess him without me there and came back two minutes later with $2000 dollar estimate.
They will take advantage of you and the situation
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October 2024 by Chase Ojala
Thank you for everything.
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October 2024 by Kevin White
Our male cat had a UTI, which can require urgent care. He was fine, we received the expected level of care here. I think we got bumped back once or twice due to more urgent cases come in but that's how triage works. Didn't feel like they tried to upsell us on anything and they weren't pushy when we questioned and had some hesitancy on getting x-rays. Prices all seemed reasonable, especially for urgent care at late night hours. I hope we never have to return but I wouldn't hesitate to come back if I need to.
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October 2024 by Colin Rigley
I had to come here with my dog after she jumped off the couch and immediately began shrieking in pain, biting anyone to touch her, and generally acting like she was in horrific pain ... which she was. My partner and I brought her to this clinic because it was the closest ER to us, but in the future I think we'd be better to drive twice as far if it means getting decent care.
The staff were helpful and we were seen quickly. My dog was diagnosed with arthritis, bone spurs, and a pinched nerve. The vet who saw us, Dr. Goraya, seemed to be annoyed that we had brought her in. Overall, he treated us coldly and didn't seem to give a crap about two people who were visibly shaken by a dog who was in so much pain that she tried to hide under the deck, which is what animals do when they're getting ready to die. She also has severe anxiety and a heart condition that's triggered by her anxiety, which made her pain level particularly worrying.
We were sent home with pain meds and something for the inflammation. Almost immediately it became apparent that she was severely underdosed. Several days after being seen, she was still in such horrible pain that she refused to move, and when we did try to encourage her to get up it hurt her so much that she hid in the corner shaking and crying. It was heartbreaking.
When I called the vet to ask about her med, I was only able to talk to the doctor through the front desk staff, who said it was OK to give some more pain med, but I didn't know what dosage was safe. I called back and again had to deal with the doctor via the staff. Then I was provided information via text from staff. It was horrible, and all the while my dog was lying beside me crying in pain and I was literally begging for help because my partner and I were also distressed watching our little girl suffer.
Ultimately, I didn't speak to the doctor and had to go back to our regular vet, who reviewed the records and then ACTUALLY CALLED US to discuss. We were told to triple her pain medication, but also got to speak to the vet for about 20 minutes asking questions and getting better information about the diagnosis. After giving our dog the proper dose of her pain meds she was dramatically better. Literally within hours she went from terrified, immobile, and shaking on the floor to walking around without help and acting so much like her usual, happy self that we had to settle her down before she injured herself again (I think she was so excited to finally be mobile after 5 days spent stuck on the floor that she went a little ballistic).
In a pinch, if no other better option is immediately available, I would go back here, but it would have to be a dire situation. I'm sure there is some basic medical competence at this clinic, but the bedside manner I encountered was piss poor and it very much resulted in my dog suffering unnecessarily. You'd think that a pet owner calling in about a dog who is still in horrible pain would prompt more of a response from someone who, supposedly, wants to help animals, but Dr. Goraya has given every indication that he couldn't give more than half a crap.
Also, the final bill was at least 30 percent higher than I would've expected, and I've had enough pets over the years to have a pretty good feel for the cost of different types of injuries/illnesses.
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October 2024 by P
It’s never great to have to go to an emergency care with your pet, but this place was fast, efficient, and helped us greatly in our time of need! The front desk receptionist were professional, helpful, and knowledgeable. Will definitely remember this place if we ever need emergency care again.
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September 2024 by Sydney Foster
I don’t believe this place did what they said they did. My boyfriend brought our cat in for fluids because he hadn’t drank water in days and they took him to the back and forgot and saw my boyfriend and were like “you’re still here?” Considering the doctor completely forgot about my boyfriend, how can I trust he didn’t forget about our cat? When he’s had fluids in the past, you could feel it under his skin. We didn’t notice any different at all. You can tell by a cats skin if they’re dehydrated and he still is. Has barely used the litter box since. It’s sketchy when the they your pet to the back and you can’t see what’s happening to them. At my regular vet office, they give him the fluids in front of us.
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September 2024 by Michael Bermudez
DO NOT TAKE YOUR PET HERE.
Find a different vet period.
I took my corgi here who had lost movement in his hind legs and their recommendation was to inject steroids and see if got better.
It didn't. And we ended up taking him else where for care and the vet we took him to cited that time and urgency were needed in his case
DO NOT TAKE YOUR PET HERE.
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September 2024 by Vicente Omar Barraza
So kind and thoughtful. Thank you for helping make our baby girl Nirca’s last few weeks of life comfortable.
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August 2024 by Jordain Corner
My dog got an echo done at this location. Getting the test done was fine but it was very difficult to get any information regarding the results. I called multiple times after getting the report via email with no call back. The doctor who finally “went over them” seemed annoyed to be talking to me about them and expected me to just read the report to understand them. After spending hundreds of dollars to get the test done somebody should be more willing to go over the results with a worried dog parent! Disappointed in their customer service. Would not go back nor recommend purely based on that.
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August 2024 by Maria Phillips
Dr. Goraya and his staff at the South Seattle Vet Hospital are fantastic! I have been there twice for two pet emergencies, first for my kitten and today for my dog. Dr. Goraya is an amazing surgeon, he repaired my kittens broken leg - who is now ten and still climbing trees, and today he had to stitch up my pups ear after a scuffle. Grateful for his skills and kindness and for his friendly and helpful staff !! Thank You SSVH!!
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August 2024 by John Hutchings
Excellent service wonderful care was taken of Chloe!
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August 2024 by Timoteo Avila
I was charge a lot they did my dog a blood test and they never gave me her results also the medication she was given wasn’t the right one my dog is still sick
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August 2024 by Hakim Givens
I recently visited the veterinary hospital during the early morning hours due to my dog experiencing unexplained breathing difficulties. The staff promptly attended to my pet, demonstrating an exceptional level of professionalism and care. Dr. McHaffie, in particular, showed genuine concern for my dog's health, which I greatly appreciated. The dedication and expertise displayed by the entire team were truly reassuring, and I am thankful for their compassionate and thorough approach to my dog's well-being
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August 2024 by Rhianna Lee
Our cat showed signs of acute toxicity likely from eating buttercups in the yard. He was wobbly, wouldn't eat and his eyes were unfocused. We brought him in and he was seen very quickly by Doctor Goroya. They kept him overnight on iv fluids and activated charcoal to absorb whatever was poisoning him. We picked him up the next day and thankfully he was back to being normal. Very grateful for everything they did for him there.
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July 2024 by David Meza
I have two very unruly 4 year old dogs. Last year over the span of 3 months each had a medical emergency. When I reached out to my regular vet of many years, they told me they couldn’t see them. I was very grateful that South Seattle Vet Hospital was able to provide immediate care. The first emergency was a scary Addison’s crisis which was diagnosed quickly and within 24 hours my dog was back to the life of the living. The second dog had a major seizure that would not stop. I brought him in convulsing and shaking. The staff immediately brought out a doggie gurney. It was a very scary visit. And again, they provided immediate care and stopped the seizures. Now my dogs have regular visits and the staff and vets are well trained to manage my dogs. I don’t know what I would have done had they not been there. I was very disappointed with the other vets in the area who clearly overbooked themselves and had not been available when I really needed them.
