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March 2024 by johnny nguyen
I love the store and everything it has to offer, the service is usually great but recently I walked in looking at some irons that I’ve been wanting to purchase for a long time, one employee wanted to “help” and ask me about my golf game and without seeing my swing, my numbers or really anything. He right away recommended some irons that wouldn’t stoop to my handicap without knowing really anything about my game. Currently I’m using irons for a mid to low handicap and I said that but he didn’t seem to listen or care, he still recommended me more irons for very high handicappers. I felt judged right away and uncomfortable so i left without making the original purchase I came for. Definitely didn’t wish for this but unfortunately I don’t see myself coming back for a very very long time.
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December 2023 by Alex S.
They continue to be difficult here just go to Puetz or drive to Tacoma. Cant even get a simple answer of how much and if they can even fit a callaway adapter to a new shaft. Also Dwayne is an ass
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November 2023 by Charlie Touchh
This business has a lot more inventory and professionalism than Puetz down the street.I am getting back into golf so I have been looking for a new driver with a starting budget of around $300. John D. approached me in a very relaxed and professional manor as I told him what I’m looking for. He asked me a few questions to see where I am at with my golf swing and goals as he let me take some practice swings on the simulator. As I was duffing a few shots John kindly gave me some feedback and corrected my grip, and a few swings with the new grip had me making better contact.I came in looking for a Taylormade SIM2 driver (since it’s the only brand clubs I’ve ever used) so John let me try out a Ping G425 that he thought would be a great overall for my needs. He gave me thoughts and recommendations based on my swing with both clubs and I happily went with the Ping with no pressure whatsoever.Highly recommend this location for the area, and the experience I had was superb!
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August 2023 by Dan Duval
Nice staff very helpful. Jim B. does super club fittings. Highly recommend.
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May 2023 by Jeph Fandingo
Great service and selection, perfect!
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April 2023 by D T.
I went to a competitor near by and had to track down a salesperson just to find out the didn't have the wedge I was looking for in stock and if I wanted to hit a demo I would have to wait for a bay to open. I went to Pro Discount they had probably 20 weges in stock was looking for in various lofts and I walked right in a hitting bay and hit as many balls as I wanted with it.
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December 2022 by L P
Top notch service and shopping experience. Staff was attentive enough but not too much you feel being bugged. Very neat and organised store. I’m just visiting seattle but I’ll check out this store every time I’m in town.
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October 2022 by Sawyer Steidler
Can't complain about this place. Great group of fellas working here. Some folks may not like the "push button to enter" but I feel safe coming here, and I can't blame the company for making sure they feel safe, and can protect their inventory.
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August 2022 by Khay Tolentino
I'll change this back to a 5 star once yall change your times online.I just drove all the way here just for it to be closed. Waste my damn time!
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August 2022 by Heather K.
I showed up at opening on a Saturday. The door is locked now and you ring a bell to be let in. I was greeted by Robert and he was super helpful and knowledgeable. He took me straight to the clubs I ended up buying after a few qualifying questions. The selection for women was not large, but the the clubs they carried were nice quality. I tried the driver, 7 iron, a hybrid, and the putter. Liked them all! Though I'm still not a huge fan of hybrids that's just what you get now in most sets. Robert looked at my swing and measured my height and hands to be sure I was getting the best set for my needs. Other people came in and he did a great job of bouncing between customers to keep us all taken well care of. The shoe selection wasn't what I was hoping for, but that's the trend now. Big sneakers. Ended up getting some Skechers that were comfortable enough. I purchased the Tour Edge Moda Silk women's set. Heading to the range today for my first outing.
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July 2022 by Melody B.
I would give this place the lowest customer service score possible. I called to ask a simple question about the process from fitting golf clubs. And he didn't answer and just kept talking over me on the phone. I would name say his name on here but I won't.... I have had run ins with the same gentleman before.
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March 2022 by John Valentine
This place is awesome. I'm fairly new to golf but wanted to upgrade all my clubs from the ones I started with. I've been here twice; first was to get a driver and 5-wood and a second time to get irons, a putter and a new bag. The service both times was awesome. They had me test each club on their indoor range and helped me pick the right clubs for me. Next is to get the clubs fitted which I'll have these guys do as well.
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February 2022 by Seth J.
Man it's so disappointing. I have tried to do business with this location multiple times and keep giving them multiple chances but 9/10 times I walk out unsatisfied to say the least. Let me give you a couple examples: 1.) Went in to get an iron reshafted and get a Callaway driver tip on a new shaft I bought. I first sat by the front desk and no one even acknowledged me for 5-10 minutes. So I walked to the back. The employee working in the repair center seemed overwhelmed I was even there even though he wasn't helping anyone before. Said they no longer repair clubs or re-shaft clubs. Even though I have had this done before at that location. 2.) When they did reshaft a 3 wood shaft with a Ping tip they accidentally put the wrong tip on it. I had to bring it back in to get fixed a second time. Guy was nice though however in that situation. 3.) I had a Callaway Epic Flash Driver and Cobra Speedzone Driver (like from 2019-2020) and was going to see how much store credit I could get as I was going to buy a new driver. Their offers were straight slaps in the face. Offered $20 credit for each. I couldn't say no fast enough and sold the Epic Flash on eBay for $240 for the head and $80 for the shaft and the Cobra for $250 all together. Don't sell your used clubs to them unless you are a straight s****** Even a halfway decent offer of $100 each credit I would of went for and I was going to spend another $300-$400 on top for a new driver. They would of made money on the sale of a new driver and also on reselling the used drivers they acquired. TERRRRRRIBLE business model and pure greed in that situation. 4.) I bought a new wedge for $160 and wouldn't let me hit a few balls in their simulator. Like $160 is not enough must buy a $600 driver to use it or a new set of irons. 5.) Walked in and bought a Caddyshack towel. Probably the only good experience I had here. Won't be back and that's too bad. I spend a LOT of money on golf. Staff is a lot of times really nice (front desk guy looks like a nice high school golfer or something) but a few seem like even attempting to do business there is a complete inconvenience to them. Look at the overall reviews...they are what they are unfortunately
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October 2021 by Michael Crebbin
Very knowledgable staff. Joe set me up in the sim and brought in several drivers. We discussed shafts , loft, moi, etc. All the stuff I don't know. They were sll6 very helpful. No pressure, just good service.They have all the top brands and plenty of stock.If you are looking for a club set, a driver, a gap wedge, etc. And you have questions, see these guys.
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October 2021 by Steve Nielsen
Great Staff!!!