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May 2024 by Juan Lemos
Their customer service is the best! I cannot believe how kind they are! What a breath of fresh air! Thank you very very much!
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January 2024 by Kammi Patterson
The nicest owners ever !!! My machine gave out half way through a project and the guy was very nice , super considerate, just an overall great experience. I'll be coming back to get a new machine once this one gives out again
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December 2023 by Corinne Minton
I stopped in here to purchase a gift for my mom. The staff was super helpful, kind and let my daughter use the bathroom. Very friendly.
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November 2023 by Darrin Costlow
It was colorful, friendly and fabulous.
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November 2023 by faridah freda
Truly recommend Janean Bernina. They service Juki machines even though they do not sell Juki sewing machines, and are very informative and helpful. Wonderful customer service!
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October 2023 by CJ Wilson
This shop is amazing. I've learned how to sew from them. They also have amazing deals on their sewing machines and other gear. They have lovely material, and their staff is excellent. I love the family and the staff.
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September 2023 by Susan Keuhlen
The owners are wonderful, knowledgeable and care about their products & customers. They are the only dealership authorized to carry the entire Bernina line of sewing, sergers and longarm machines. The on site technician who services the Bernina equipment is absolutely the finest , most knowledgeable Bernina representative I've ever met and has many years of service experience. I've purchased sewing machines, a serger and Bernina embroidery software from Janean's and the free training classes are a must. I always feel welcome at this business.
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August 2023 by Vicky Roarke
Always friendly helpful service!
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August 2023 by Wilma Barton
Janeane's Bernina how do I love you? Let me count the ways!1. From the first day I went in there they were helpful and and joyful to help.2. Whenever I have a machine to be serviced or fixed they say 2 weeks (it's code - 2 days) Dewey is best.3. Classes Amazing4. My Q16 Long arm. What can I say, I can do it myself. The stitch regulator is a quilters dream. Simple to use and the needles are not specific. It uses regular needles.There are many more reasons I love them but these are a few.Awesome job guys.
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August 2023 by Cheryl Garrison
THE friendliest store in eastern Washington! THE best service for Bernina and other machines. Nice selection of fabric and notions and classes.
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August 2023 by Marjie Worden
Love going to Janean's Bernina! Everyone is super friendly and helpful! They have beautiful fabric and wonderful classes!
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August 2023 by Paula Gray
The shop is very clean and has great help. Great location and beautiful fabrics
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March 2023 by E L
Very nice people nice selection of fabric, they have classes for sewing
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December 2022 by Marti Cummings
Janeans Bernina is my favorite quilt shop. They sell Berninas, I’ve bought three from them. They have a nice selection of quality fabric. Janean’s offer great classes with world class teachers at a reasonable prices. I think as important as the above is their great customer service! The ladies are always available to help and answer questions and they have Dewey, machine tech extraordinaire and his machine spa for those rare times your machine has a mind of its own.
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December 2022 by Kathy Billow
Janean and Dewy have created a business with exceptional customer service, quality products and first rate education. If you haven’t visited, this is a must do soon. Thank you for creating such a warm and welcoming business.