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March 2024 by john holeman
My daughter's favorite store
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March 2024 by Christa Smith
Always helpful employees at this location. Great selection.
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February 2024 by jessica allen
Friendly, clean
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February 2024 by Joy Findley
Very helpful staff with good supply of products.
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February 2024 by Rose M
Awesome!!
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January 2024 by Susie Walls
I had a awful experience in the salon here, my hair looks good and all but I wanted chunky highlights and you cannot tell I have highlights I was told it would lighten up when I washed it but I have been going to salons for years and that’s not true. The lady doing my hair used iced cold water on my scalp and gave me a headache and when I complained she said it has to be that cold so the dark doesn’t dye the blonde that is also not true you just need cold water and what she had it on was unbearable, than she brushed out my unconditioned hair and was pulling my hair out to do it to put toner in never have a ever had a stylist do this, than she left me in the sink for the toner to set, I was already sitting there at least 40 mins and my back and neck was killing me so I had to get up and walk around with my hair in my hands, nope she didn’t see me totally ignored me someone else had to give me a cap and new towel. Going to a salon is supposed to be a relaxing experience not someone saying ouch the whole time. I will not be back to the salon here I think everyone here is just out of beauty school and shouldn’t be charging $242.00 for Hair master services.
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January 2024 by Kelly Litzinger
Ulta Store in Marysville has probably the best customer service I have ever experienced in a retail chain store. The staff is friendly, helpful, and patient. Excellent service and experience.
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December 2023 by Monique Wick
Love it!
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December 2023 by Lizzie Marie
Well stocked and friendly staff but one staff member left a bad impression I went to exchange something and 3 very kind girls tried to help then they call her over and she's rude like we don't all need to be here go now and she asked where I purchased which has never been an issue before and then said oh its a 3 cent diffrent so I offered to pay and rudely she said it's ok we will take the loss but the way she talked to her employees and me was unacceptable
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November 2023 by teresa arvidson
Big overwhelming amount of products, but I found my favorite lip gloss! They do makeovers now too, that I'm thinking of doing for the holidays!
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November 2023 by Samantha Wallace
The women there are always very helpful and knowledgeable.
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October 2023 by Teresa Hanna
Thank you SO MUCH Sherrie (from the Bellingham/Lake Stevens stores) I really lucked out getting your help at the Smokey Pointe store right before my daughters wedding.Sherrie helped me find the perfect Estee Lauder makeup to hide my redness and not have my makeup slide off at all during the wedding. I put it on at 5am and it still looked perfect by the time I was going to bed. Your a miracle worker!!! I really appreciate your help and knowledge! -Teresa
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October 2023 by Chelsea Cameron
Visited here to get my hair washed and styled. Very disappointed with the styling. She just dried my hair- no curls or styling at all. WAY too little service for $60.
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September 2023 by Alexis A
I went in looking for a few things, and I was helped by Dylan. Very sweet and so helpful and didn’t make me feel embarrassed about my hair situation lol. He’s was amazing, and the two cashiers were so sweet and we have such a good genuine conversation. I was very down in the dumps when I first got there but left with a smile on my face. Love this location, I will be back to show the girlies my new set next week!?
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September 2023 by Kat Sykes
I saw several employees when entering the store, but while I spent a lengthy time searching for my desired items and when it came time to ask for help I couldn't find anyone on the floor. Finally stood in line to ask the girl at the register and when I was able to ask my question, I got a vague "it's over there" and a wave of the hand. Several more aisles walked up and down before I finally found what I was looking for - and NOT in the direction I was sent. They're getting 3 stars for the service received after I finally found some of the products I was searching for when they offered free ship to home for the missing item.
