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February 2024 by Sammy Silva
Wonderful pizza most of the
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January 2024 by arthur paxton
Paid 146 dollars with 30 plus being for delivery only to have them screw up a pizza . When I brought it back to get fixed , they offered nothing but a sorry . Won't be ordering from this place ever again .
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November 2023 by Michael Lerner
People seem nice every time I come in but they lack leadership and keeping everyone from screwing things up!!!! Seems every time I come in I have an issue with service and waiting forever to even be checked out… (I pay online before coming in). There’s times it goes smooth but then I get home and something ain’t right! Figure it out! I dread getting pizza here anymore… I keep saying last time but this is the last time.
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November 2023 by Charlton Gunter
What type of trash company doesnt have a a single price on display anywhere in the store except little paper printout(specials only)
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October 2023 by Brad
Very upset . Ordered my pizza , appetizers and 2 liter of soda for the MNF game . Driver was tipped , card was charged for delivery too and they forgot my soda . I asked the driver and he said “no soda “ and spoke real fast in Spanish and walked away . I called to address the situation and explained that I should not have to drive to go get my 5 dollar 2 liter of soda . The manager agreed and said they have no way to deliver it to me because they use door dash. He couldn’t refund me either . This is terrible customer service and papa John’s needs to do better . Very unhappy . They still owe me my soda . I messaged corporate and they have yet to get back to me . Pretty pathetic .
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October 2023 by Corey P.
Very upset . Ordered my pizza , appetizers and 2 liter of soda for the MNF game . Driver was tipped , card was charged for delivery too and they forgot my soda . I asked the driver and he said "no soda " and spoke real fast in Spanish and walked away . I called to address the situation and explained that I should not have to drive to go get my 5 dollar 2 liter of soda . The manager agreed and said they have no way to deliver it to me because they use door dash. He couldn't refund me either . This is terrible customer service and papa John's needs to do better . Very unhappy . They still owe me my soda . I messaged corporate and they have yet to get back to me . Pretty pathetic .
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September 2023 by Haze Zero
On a Thurs at ~11:45am I placed a online pizza delivery order to be delivered to my home residence at 4:30pm. My order did not arrive at that time, but allowing for traffic and such, I waited until ~5pm to contact this store. Using the automated service, I checked the status of my order only to be informed that the store is running late and that I would be updated soon. A minute later I received a text message that my order is being delivered at ~6pm. My pizza was not delivered until 5:37pm. Papa John's had more than 4 hours to fulfill my order, but I was forced to wait an additional hour to receive it. This extremely late delivery is unacceptable.
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September 2023 by V Espinosa
I stood in the lobby around 5:30pm today (Wednesday) for quite a long time with all four employees on the make table and no one made eye contact, greeted me or asked what I needed. I was the only customer in the store. The phones were not ringing. One walked to the front and didn't look at me or said a word.
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September 2023 by Deshaun Hollis
Saw a guy walk out. it shows what the work environment would be and then to say 1 and a half to get food. What a damn shame...
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September 2023 by Rowdy KiloNiner
The pizza was great but the customer service was lacking. The guy who was working the counter was too busy vaping outside with a friend to help us. Luckily, the guy making pizzas stopped to help us.
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June 2023 by Luella Anderson
I have ordered from this place maybe 5 times. Without fail, the order is messed up everytime. Whether its missing toppings, wing count is short, pizza is burnt, or wrong dip, there's always a flaw. Last night the pizza was made wrong so they sent another one and that one had toppings on it that we never ordered. After a long day I just let it go. Unfortunately, that pizza gave all of us food poisoning, which brings me to this review. I have previously contacted the corporate office regarding the consistent failures and never heard back. This company doesn't care about their customers and the franchise owner doesn't care about this community.
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May 2023 by Kyla Hunsinger
Love their delivery service but when we went to pick up in store they had forgotten our order and tried to play it off as “we wanted it to be fresh” like come on. So we had to wait another 15-20 minutes for our pizza to get done. Ridiculous
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May 2023 by Malachi Cyrus
My favorite pizza chain always offering great food all the time, stuff crust with the pepperoni in it, is one of the best things on the menu. Got to love the garlic sauce, it is.out of this world.
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May 2023 by Marge Smalls
The estimated time for your order doesn't tell you how long that is until after you pay amd don't believe what it says. 50 minutes is what it has said and when I got there they had not started making it. People in here were extremely irritated because they had been waiting and waiting then were told that the pizza was made wrong.Also while sitting in here, the boys with long hair arent paying attention, they are too busy talking and not sanitary at all. Touching their hair, face and other areas including the phone and register. All without washing their hands or gloves. I certainly hope I don't find strands of hair in our food.Gosh, I thought the one in Lake Stevens was really bad... this one may tops that. Papa John's has lost my business forever.
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May 2023 by Jessica Tronson
Most of the time this place is short staffed as heck, food is great so I tip well because service work is not easy and they always look run ragged. I went in this weekend, lots of workers there,I was told my pizza was just about to come out of the oven. Stood there for 18 more minutes and they grab my pizza which had sat there the entire time i was waiting, and handed it to me, said sorry for the wait. Pizza was subpar.
