September 2021 by Felita Hernandez
I find this to be a great little store. The ladies there are always kind, patient and knowledgeable. I have purchased two phones at this store.
September 2021 by clara
I had bought a phone that apparently had a “ no return policy “ due to it being a upgrade. I was never informed about that, so when I tried to return it the next day the girl had told me I can not return, when I asked why she never told me that she said “ I usually tell people it’s not returnable so I’m sorry “ yeah, because that did much help after the fact. And THEN the next day the phone literally would NOT charge and would NOT turn on. I tried calling around every metro PCS/ customer service to try and get some help. Basically. I was our $200 and had a broken phone. Do NOT go to this metro PCS. It might be all of them, but honestly that is the worst customer service I’ve ever experienced in my life.
September 2021 by Charles Baron Jr.
Annette was efficient and helpful.
May 2021 by Christoffer Erickson
$50/mo unlimited everything (50gb) includes hotspot up to 15gb and i was paying $108/mo for virtually identical cell reception/service with ATT. Outrageous!
March 2021 by Toni Deel
I went in the store with multiple issues and both the girls that work there were incredibly helpful and very service oriented. They have great respect and appreciation for me thank you Metro PC and Amanda and I believe Christie
November 2020 by Nm Froggie
Metros service isn't bad but stay away from this store. I had to go in because the phone that I bought online wouldn't transfer over. The two young ladies where not wearing masks when I went in and acted like it was sooo awful that I was there. When I told them what I needed one rolled her eyes and informed me it would be better to do it online, I told her that I tried to but it wasn't working, she rolled her eyes and muttered whatever. It took 5 minutes to get the phone working, turning that time I attempted to ask question or have a conversation, big fat no go. I don't know if these girls have heard of customer service but I doubt it. I might switch phone companies just to avoid ever going back in.
August 2019 by Diego Hernandez
I went into metro to figure out some bill issue and the lady Cecilia was very patient and had good customer service!!
August 2019 by Scott Clark
Worse in the state rude unprofessional will never get anything from here again.
August 2019 by Luis rosales
I came in on Saturday 7/20 after leaving the Cricket store around the corner really upset. I felt like cricket was not loyal to me. I was greeted by Neyda and Ceci, both of which were eager to help me and were very warm and friendly ! They listened to all my wants and needs (plus a little complaining about Cricket)! I am now a HAPPY Metro customer thanks to this Store! . I am loving my new J7 and so is my wife! Our service is great at our home in Marysville! This will be my store from now on! I am very happy I made the switch! The girls working had amazing customer service with a BIG smile! They need a raise ! :)
August 2019 by Selerina Chavez
Wonderful service from Cecilia. Every time I go In there she answers all my questions and is always super nice ?
August 2019 by J.G. Garcia
The young lady Neyda was a great person to interact with at the store. She was very helpful and answered all my questions.
August 2019 by pedro delacruz
Great service provided by Cecilia she took the time greet me by the door and answered all my questions on why I should switch.
August 2019 by Brenda Lopez
Great costumer service! Neyda and Cecilia are amazing and are willing to go out of there way to take of you!
August 2019 by Cecilia Chavez
Love the new location & everyone so nice especially Neyda! She's very sweet and helpful & lo mejor hablan español.
August 2019 by Matt Hedden
Amazing experience thank you ceci and neyda.