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January 2024 by Ed Edwards
Great for returns Amazon
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January 2024 by Rachel Mead
My #1 issue; store is not handicap accommodating, no scooter on premises; no one offered assistance, and Kohl's cash and discount EXPIRE too soon.
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January 2024 by jaime ramirez
Alot of things where out of stock due to the holiday. A little disappointed.
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January 2024 by MarsShaker War *
Empty, no deals. Expensive? We used to go there a lot for the great buys but that is no more. Couldn't even find what we were after. Sad
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January 2024 by Ken Root
I can't understand how this store survives my wife gets stuff for so cheap with coupons etc
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January 2024 by James Moore
Great experience
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January 2024 by James Hughes
Quality clothing merchandise Kohls cash.
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December 2023 by Billie Benedict
Great service. Sales persons were helpful and cheerful. Selection is very good even though many shoppers. And sale prices were unbelievable
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December 2023 by Nicole Tolman
Nice store lots of product out and very friendly and knowledgeable staff...lots of clearance right now and in every department ..
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December 2023 by Nicole Fay
I had returns and exchanges that I had to take care of and Oliver was so helpful. Great customer service
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December 2023 by edie gilbert
Love shopping there, very clean, everybody’s friendly, and they’re willing to help you if you need it.
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November 2023 by Cheri Austreng
Was five star service in store but I was double charged for my order and currently I have spent over a week running in circles trying to get the charge removed. This is unacceptable. I have now talked to over ten people about it and not one associate has resolved the charges on my account. I’ve emailed, called directly and chatted through kohls website with the annoying bots far too many times now and I am about to cancel my account. I will never order online for pickup again. My order was not ready the day I placed it and as a travel nurse just driving through the town ofMarysville, WA, I was not going to be able to drive all the way back down to their store the following day to get what I ordered. The emails regarding my order never said I wasn’t going to be able to get the order that day… if it had, I wound have placed the order! I arrived at the store close to closing timeAnd no one could find my order at first, then they found it but told me they didn’t start Shopping for it because it said it wasn’t going to be filled until the following day. Of course I was unable to cancel the online order at that time due to it being too close to when it was supposed to be picked up and the employees said they were also unable to cancel it but they said they would be able to cancel it the next morning and promised me they would get it canceled. I shopped in store at almost closing time and three associates were aware that I had an online order placed but couldn’t wait for it so I was allowed to shop for the items myself and two of the associates helped me get the items I needed. I checked out and left happy thinking they would cancel the online order. The next morning I received two emails. One said my order was ready forPick up and a minute later I receive a confirmation email stating I justPicked up the order! They charged my account immediately and I am still trying to get this damn order removed. I neverPicked it up and there was no way I could’ve picked it up as I was over 1-2 hours away trying to start a new contractedPosition in the areas hospitals. I have to be that person complaining but like I said, this is unacceptable service both online and I store. I shouldn’t have to waste my time or energy for this long just to fix a mistake. I hope someone contacts me soon regarding this matter.
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November 2023 by Alise S.
Store and restrooms are clean. Most employees were setting up Christmas decor when not helping customers. Sadly, Kohls did not have what I came for: a twin comforter and blanket suitable for adult women. There were just a few in cheapo polyester, which is not nice for the elder woman I'd be buying it for.
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October 2023 by ScottLynn Stark
Not helpful. Completed my Amazon return here 10 days ago and received an email from Amazon today that they haven’t received it. Lady refused to try scanning the QR code for details. Pretty much said if I lost my (teeny tiny once you remove the coupon) return receipt they couldn’t help me.I know, I shouldn’t have lost my receipt but, and I’m no tech expert, but I’m pretty sure computers hang on to details like that.
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September 2023 by Ricky Dooley
Very rude employee closed the dressing rooms as I was trying on cloths. Waste of time in the store, unhelpful and my spouse and i left without able to try anything on. Felt like a scam tactic to get you to buy stuff. She told me that we have a generous return policy.......
