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October 2021 by Lata Patu (Jewels)
Enjoyed the service until 2 of the tellers inside decided to drag my wait with others in the car.The drive-thru was just very slow... it has been for many times that I've gone there for otherwise its in these same two Caucasian tellers to drag the wait time in the drive-thru line.... I have a reason to believe that its something amusing and intentional for these two men to give a lousy service and single out the one's they prefer to dislike a bad experience, and its being done to their own customers.... wow.... what a bummer that people actually bank with them. Senseless.
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October 2021 by Julia Livingston (Tasilemiliona)
Very bad service....They intentionally, make you wait long in drive-thru. They're just bad to do business with..... Two Caucasian tellers in drive-thru laughed at us for waiting and for knowing what they were both doing . Again its just bad to do business with.... and its their own customers. Both pick and choose who to do good for...
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October 2021 by Adam Russell
Bogus, Outrageous disappointment.Customer service in drive-thru is terrible.They made me wait for more than 30 minutes and to think they would eventually get it going some how pick up the pace but obviously not.This branch is on the verge of extinction if you ask me.... !!!!! The workers at the drive through are a joke... They obviously don't care about their service to their own customers.Terrible place for anyone to consider banking with... Please reconsider your choice to bank elsewhere.
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October 2021 by Sascha G.
Been banking here for a little over year and I have been bringing my mom once a month to cash a check for the past couple of years to this KeyBank. Today the young guy in the drive thru window tells us that we can't cash anything over $500 in the drive thru. This is a first for us because she always (I mean always!) cashes it there. He was pretty dismissive when I mentioned that we've never been told that and honestly if everyone else had the same guest service as him I'd never bank here again. Hoping this was a one time thing.
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May 2021 by Barrett Haugen
Had problems with my account and got charged things that weren't supposed to be there and got overdrafted three times he going over $100 and they would not take away the charges. I close down my accounts and was charged $25 fee for each account I wanted to close. Highly recommend going to another bank.
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July 2016 by Anthony Somes
$4.00 fee for non keybank users. Languages available. English, French, Spanish. Drive through ATM. Well lit area, easy to use.