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June 2024 by Carmen Machado
Excellent customer service, very friendly, thank you for your help, it was very useful to me
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May 2024 by Angela Peralta
Great experience! My boyfriend needed a new device for work, but we don't shop electronics very often, and he needed some help making a decision. Vanessa gave him choices based around his needs. I feel like he walked out with a great phone and when it's time for me to replace mine I will definitely be buying here. Thank you so much!!
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December 2023 by Drulixx Mtp
Great customer service
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November 2023 by Sandy Bates
By far the best service I have received at any cell phone store! These women are on top of things and know how to treat their customers. I highly recommend Metro by T Mobile at 180th and Hwy 99.
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November 2023 by Lorelai G
The 2 ladies who work here do a very fast and efficient job and they're incredibly nice. 10/10. (My former review got deleted somehow)
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August 2023 by Mussema Abdulsemed Hassen
Worst store. Poor customer care
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August 2023 by Franyer Urbina
Very bad attention
The Hispanic Mexican Aztec
Serves very badly
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August 2023 by Arisandi A
Terrible service, a Yamada girl Indra was very rude and when giving me a copy she charged me 5 dollars and with very rude manners
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August 2023 by Pablo García
It was very kind ? a young woman who helped me with my new phone and I had to go back to buy a protector and she gladly did it herself thank you very much very kind lady ?
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May 2023 by Martha Padilla
Not very helpful. I bought my phone here and the service was so bad I said I'd never go back. I had a issue with my phone and went back and the guy in their had no idea what I was asking him. His answer "I don't know. Maybe not" and it totally smelled badly like his lunch or something. Gross!
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May 2023 by Dulce Robles
If I could give them one star I would I have use metro a year ago had app everything went great I went yesterday because I had apply for acp they are not supposed to charge for activation but they did my benefit don’t even went threw and they charge me for insurance with out even asking me worst service ever
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April 2023 by Vlog- NHV Gaming
I went store in the morning at this store and try to transfer from other carrier, but the young girl looked like not happy at all , gave me hard time , this store has very bad service. I never comeback this store again unless employee knows how to do their job , and happy serving customer. I will call store manager and complain more
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December 2022 by Barbara Lewis
Maria went out of her way to be professional and helpful, especially on Christmas Eve! She made our first experience with Metro by T-Mobile a pleasure. We won't hesitate to refer family and friends!
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November 2022 by armida Ramirez
The unwillingness to help, the unapproachable body language and face expression are enough reasons to never visit this store even if it is the closest and most convenient. maybe I don’t expect T-Mobile customer service but some courteousness and kindness would go a long way. If your employees aren’t happy and transmitting that maybe it’s time to look for a new team.
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November 2022 by Rachel Clark
The customer service was so calloused and rude when I was having issues with a phone they sold me that I'm at the T-mobile store right now switching carriers. Eff this company, they don't deserve my money. I'd rather pay a little more at a company that at least pretends to care.
