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January 2024
Closing all of my accounts with this company. On hold on phone for 45 minutes. They have been going downhill for yearssss. Closing multiple locations. Zero phone customer service etc.
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March 2023
You closed the Centralia branch so the closest is about 25 miles north from where I live or over 25 miles south. Not even a ATM to use. This is ridiculous to have to drive that far to go to the ATM. Thinking about going to another bank at least the other banks have branches & drive thru that you can go to.
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February 2023
BOA basically sucks.Just tried to add my son's email or text to our shared account, so he'd be notified of balance issues. Nope. Years ago you shut down branch in Aberdeen, sad, then shut down your Hawks Prairie branch here in Lacey, why?
