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May 2024 by Abbey Bury
Update, adding a star. After hours the manager of the clinic called me to let me know they were very sorry about the doctors lack of empathy, and want to ensure my experience and pregnancy was compassionately dealt with and that one of the techs had personally found paper to print my pictures with and that they would ensure my experience moving forward was better. I really appreciate this level of care and am very grateful to have got a call. I do think the doctor really may have been having a bad day and I got the brunt of it, so unfortunate experience but happy to feel like the rest of the staff cared about the situation.
Most of my encounters here have been decent nothing to out of the ordinary. But for my 20 week ultrasound I had the worst experience of my pregnancy so far in a doctors office. Dr. Lee is a prime example of why you should be cautious when a male doctor is part of your prenatal care. My baby was in a difficult position for my 20w anatomy scan and unfortunately they were not able to get all of the images they would like. Dr Lee came in to let me know this and that I would have to come back in a few weeks and I was visibly a little upset and a little teary eyed he asked what was wrong and I let him know that I had just been waiting for the 20w ultrasound for a very long time since it is such a large milestone and it was just disappointing we weren't able to get all the answers today and that I was a little sad to not get a picture printed of my baby at 20w ethier (which I did get one 4 weeks prior here so I was just caught off guard and every pregnant women knows your 20w ultrasound pics are the best ones) ultimately I said it's okay i would get over its just disappointing and instead of reacting in a compassionate and understanding way such as "I understand it's disappointing but no worries I'm sure we will get what we need next time" his response was "well if you don't like the care you receive here you can go somewhere else." I was actually shocked this was his immediate reaction as I wasn't speaking to the care but rather just disappointment on a what I considered a big day. Instead he took this as a shot personally on his care and let me know that I could just not come here. I really just think if you are going to work with pregnant women as a male doctor who doesn't know what it's like to hit milestones because you have never been pregnant please learn to be compassionate when a patients appointment doesn't go as expected and they are disappointed.
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April 2024 by Amanda T
Was so happy to have them involved in my care. The technology they used is unmatched to the typical OBGYN offices machines and they go above and beyond with ensuring the things that a busy OB might brush aside will be investigated to ensure the best outcome for you and your pregnancy. I was so grateful they did all my US, NST and follow up orders for extra labs OB often didn't even think to do
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March 2024 by Lohit Anupindi
For the prepartum care- it’s excellent. You really can’t go wrong with any of the doctors (we chose Dr.Alnoor, was helped by Dr.Sol and Dr. Wang during labor, helped by nurses Yasmine, Anna, Helei- A team right there).
Giving it only 4 stars (or less) because of their post pregnancy care unit. We felt totally different experience with post pregnancy visits to the hospital.
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January 2024 by Peng Li
They misguided us about the cost of genetic screening. Be aware of their order from Invitae.
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November 2023 by yy xx
Natera nightmare and fetal medicine Did NOT send pre authorization to insurance causing years of natera bill haunting
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November 2023 by M Devan
We met Dr.Gavrilla after we lost our first baby due to Cervical Incompetence.In first appointment with Dr.Gavrilla he explained to us why the loss happened and how a Cerclage will help me to carry baby full term and the type of Cerclage he will be placing (Shirodhkar).I would highly recommend meeting Dr.Gavrilla and establishing care before pregnancy itself if you are someone diagnosed with incompetent cervix.As someone who has been through a loss we had way too many questions and was skeptical about a lot of things, Dr Gavrilla understood this completely and explained everything in detail. He never discounted any of my symptoms or concerns.He takes care of your whole well being during pregnancy and answers questions regarding anything - be it diet , exercise or supplements.I was able to carry my baby full term , my Cerclage was removed on 37th week and I vaginally delivered my baby on 39th week.I didn't have to restrict myself from anything. The follow up appointments after Cerclage every two weeks was very reassuring.If I have to do it again, without a doubt it will be under Dr.Gavrillas care.He brings in the empathetic value thats hard to find in doctors these days.I don't have enough words to praise Dr.Gavrilla.His team was also good, always respond to message , coordinated well with the OB team, sends the report exactly in time and never had any delays.All Ultrasound technicians especially Bailey ( guess I got the name right) were so empathetic and helpful and their 3D imaging is great and I love how we get link of the images as soon as the scan is over.
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September 2023 by Jakk Revicus
So, so bad.
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July 2023 by Ydnas
A Lifeline in Our Journey to Parenthood:My partner and I have been on a rollercoaster ride in our quest to start a family. After years of trying for pregnancy and experiencing several heartbreaking miscarriages, we were emotionally drained and on the verge of losing hope. However, our experience changed dramatically when we found an exceptional doctor who became our beacon of hope and unwavering support.From the very first appointment, it was evident that our doctor genuinely cared about our well-being. She took the time to listen to our concerns, fears, and frustrations, showing immense empathy and understanding. Her compassionate nature made us feel seen and validated, alleviating some of the stress and anxiety that had plagued us for so long.What truly set our doctor apart was her unwavering commitment to providing exceptional care. She left no stone unturned in thoroughly evaluating our medical history, running tests, and exploring every possible avenue to identify any underlying issues. Her attention to detail and comprehensive approach gave us confidence that we were in the hands of a highly competent professional.Throughout our journey, our doctor kept us informed every step of the way. She patiently explained each procedure, treatment option, and potential risks, ensuring we had a clear understanding of the path ahead. She never rushed our appointments, always taking the time to address our questions and concerns. Her transparency and open communication fostered trust and allowed us to actively participate in decision-making.The road to pregnancy was not an easy one for us, filled with hurdles and setbacks. Yet, our doctor remained a steadfast source of support, consistently encouraging us to persevere. She celebrated every milestone with us and provided comfort and reassurance during moments of doubt. Her unwavering positivity and belief in our ability to achieve our dreams meant the world to us.When we finally received the long-awaited news of a successful pregnancy, our doctor's genuine happiness was palpable. She shared in our joy and excitement, as if it were her own personal victory. Throughout the pregnancy, she continued to go above and beyond, closely monitoring our progress, and ensuring we received the best possible care.Our doctor's exceptional care and services have not only impacted our physical well-being but also our emotional healing. She provided a safe space for us to express our emotions and validated the emotional toll our journey had taken on us. Her kindness and compassion helped us rebuild our hope and resilience.Today, as we hold our precious bundle of joy in our arms, we are forever grateful to our doctor. She played an instrumental role in making our dream of parenthood a reality. Her expertise, dedication, and heartfelt approach have left an indelible mark on our lives.If you are seeking a doctor who will take your journey to parenthood to heart, we wholeheartedly recommend [Dr Sushma Amara ]. Their exceptional care and unwavering support will guide you through the most challenging moments with compassion and expertise. We are eternally grateful for their presence in our lives.Thank you, Madam for being our lifeline in this incredible journey!
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June 2023 by Jessica Yvette Alas
BEWARE! Gave a 3 star. I was there from 06/07/2023 at 7:45-9:30am doing a non-stop ultrasound. They informed me they could not see my baby's head, heart & spine for a anatomy scan. When I got home I had cramps so bad my stomach hurt. Even today feels sore. The lady kept going over my cervix very hard it with so much pressure on my stomach they had me empty my bladder twice. They also tried a vaginal ultrasound and still said they could not see what they needed. 3 times they kept trying within those hours. I only came because the Bellevue place that referred me had no openings. When they did my ultrasound at the Bellevue fetal place I got 90 pics. This place only sent me literally 7 pictures! Most of which they were all the same & bad quality. Not sure they know what they are doing!
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March 2023 by Elle McKeon Rosa
I have thought for a long time about whether or not I would write a letter or a review for this clinic. I finally decided that I need to say something. I was referred to Evergreen MFM at Kirkland after my 20-week ultrasound showed my child was not growing the way that he should be. We were obviously terrified and looking for answers. We met with Evergreen's genetic counselor who gave us an extremely grim outcome. It looked like our baby had a lethal form of skeletal dysplasia. I had ultrasounds, an amnio, and several blood tests done. We would have to wait for the panels to come back, but Dr. Wall said that it was clear that this was a very sick baby. In addition to his bones not developing at the rate they should, he detected cardiac issues. He gave us a 5% chance that our baby would survive and live a healthy life. We were devastated and was told that while we could wait for the genetic tests, 24 weeks was the cut off for termination and to keep that in mind. Over the next few weeks, tests all came back negative. It was not skeletal dysplasia. There were no genetic abnormalities, but they were still pessimistic about our baby’s outcome. I was confused because we weren’t seeing any solid proof of why they were so certain he was so sick. When raising this question with a genetic counselor she said it was basically “a coin flip” on whether or not he would be healthy. That wasn’t good enough for us. We got a second opinion away from Evergreen and I'm beyond thankful that we did. It was determined that it was IUGR, an extremely common issue where the placenta isn’t providing enough nutrients to the baby. We were told that he may be born prematurely, but would be otherwise completely healthy. No issues with bone growth. No issues with his heart. Nothing. Sure enough, my son was born at 30 weeks, spent some time in the NICU, but is an absolutely beautiful, healthy, and happy boy. He is one years old with zero health concerns. I am grateful every single day that we went for a second opinion at University of Washington MFM because if we listened to the advice from Evergreen, our son wouldn’t be here. What I will say is that Dr. Wall has an amazing bedside manner. He was always kind and sensitive to what we were going through.
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February 2023 by Ashlei Nicole
I was so excited to come here because of the 3D ultrasounds and this place being the best for 20 week anatomy scans. The ultrasound tech and dr were so nice! Got great pictures of my daughter. I asked the dr as I was leaving where my pictures were she said I get them from the front desk. I walked out and asked her and she said “who said that?” I replied with “the dr” and she said no I get an email within 24 hours with a link and if they forget to call them to have it done? Well if I knew that I would have taken a picture for my family to show them. I told my oldest child I would pick him up from school and he would be able to see his sister in 3D… I have 4 children and have been to many ultrasounds and never once have I not had a picture to leave with. I would not return to this place for that reason alone. If that’s a thing then it should be told in advance.
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October 2022 by Kirtika Ruchandani
Doctors and staff are great.Records release process i.e. getting hold of your own data required to make timely decisions is a nightmare.
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July 2022 by Mudit Maheshwari
Doctors are awesome. I have given 2 star rating for billing department. They have filed claim with wrong service cpt code multiple times - billing virtual visit as in person visit. I needed to follow up with them, corporate office, my insurance to correct it. Just waste of time for my spouse and me.
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October 2021 by Joshua Lambert
They are so freaked about Covid that I couldn’t wait in the empty waiting room with my wife before her ultrasound app (absolutely no one in this waiting room but my wife). Instead I was told to wait outside the office in a different waiting room which was more cramped and had more people. Get some common sense!
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September 2021 by Sara Herrschaft
I am not a patient, but a previous employee of MFM. Working here has been so rewarding and I am sad to have left (we recently moved to CA). Sabrina, the clinic manager, is by far the best boss I've ever had. She goes above and beyond to fix any problem that she's presented with, big or small. I have so much admiration for all the hard work she puts into her job, especially within the past year and a half of COVID-19 complications.Michel, one of my front-desk coworkers, is the most caring person. I trained with her when I first started, and I had no prior medical experience. She has become a great friend, and treats every single patient with compassion, respect, and really listens to their needs.Not to mention all the sonographers, who have put in so many extra hours to accommodate increase in patient volume; the genetic counselors, who take on very complicated cases with such professionalism; the nurses, who take on countless tasks and see so many different situations; and the doctors, who save lives and families every single day. There are many more departments within MFM, each specializing in certain pregnancy complications. I have valued the time I've spent and the things I've learned here so much, and at times it became more than just a "job" for me. This clinic has inspired me to continue working within the medical field. Thank you all so much for the amazing years, your work is nothing short of miraculous.
