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February 2023 by Siamen M.
Very disappointed. This Target used to be a nice store I come every weekends. Now is just a dump. Products never stock full. Checkout lines are extremely long. Bathroom in terrible condition. Food court is not welcoming. Even the Starbucks baristas are providing wrong information and charging me add-ons for free redeem drinks. Not only that, the soy got me sick. That's too bad. It would be a before I will come back next time.
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November 2022 by Michael A.
Been to this Target location many times. Like shopping here since it has a great selection of items on sale and on regular retails prices. Whatever I need, I can usually find them here if I am shopping at a Target store.Parking is pretty easy outside. A lot of spaces to park your car at.Reasonable prices for certain items. Good to earn reward money to spend and order ahead of time on the Mobile App as well.It can get pretty crowded, though. Have visited a few times when there were tons of people, which was a bit stressful since people were everywhere. Every aisle you went, there was somebody browsing around.A Starbucks is available to get drinks at, too.
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November 2022 by Kamailio J.
This Target is super small, poorly laid out, and you'll wait 5 minutes for a shopping cart. Once someone is done shopping you have to get a cart from them. In over an hour they never brought in carts. Also, the bathroom is utterly disgusting. No seat protectors, toilet paper not stocked, discarded clothing on the floor after someone obviously stole clothes. No one cares about this bathroom. Considering the majority of shoppers are women it seems logical to ensure that the bathroom is women and children friendly and clean! The pro is that the parking lot is a good size.
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October 2022 by Satine P.
Understaffed!!! I just moved to south from Bothell and this Target store in Kent is always disappointing if compared to others I've been in our Greater Seattle area. The carts are often dirty. The shelves are often disorganized. I've visited the store a couple of times and they have one cash register open while having a long line of customers waiting. Today, I went to the store to buy candies for trick and treaters and I had to wait about 20 minutes in the line because again only one cash register is open even on a Halloween day. I already can imagine the line length during other holiday weeks.
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October 2022 by Alisha W.
Employee Brenda at the Kent location is so hostile and has no morals to be professional in front of on looking customers. Brenda had to make a point that she was not wrong and when I askEd her to please just leave me alone, she stepped up to me and said No! Worst experience.
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September 2022 by Teresa M.
Overall a pretty average Target that has all the things you'd expect to find here from the popular department store. This store is quite clean and well organized.Check out is something else. Don't come here when it's busy because you're going to wait in the checkout line for so long you'll be walking out new wrinkles. Often times the cashiers are slow and there aren't even close to enough of them to meet demand. They have self-checkout (yay!) but those lines are just as long and then you have the added fun of people who don't really know how to work them so they take extra long.
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June 2022 by T V.
Horrible service ! Expired perishables and dog food ! Rude drive up guest services !!! Don't shop here ! Plus they never answer their phones ! The lines just keep ringing ringing ringing !! The worst customer service and people who work there !!!! They need more training and hire better people !!
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May 2022 by Pam D.
This store appears to be trying to eliminate checkers. They have very few checkers working at any time, and often only have self service checkout available. Self service check out does not work for many elderly and those with visual disabilities. I stood in line for half an hour at the only manned checkout line and was still fourth in line behind people with full carts. I ran out of time and had to leave without buying the things I came for. I will not go to this store again.
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April 2021 by Stephanie R.
Based on this trip I wouldn't be likely to recommend Target. I stood in line like everyone else & while we were waiting Trinity came to the register behind mine but still in the same line of people & too the people behind me instead of taking the next person in line, which would have been myself & my friend or the person in front of us (who actually was the next person in line). I asked Trinity point blank why she skipped my friend & I as next people to be helped & took the person behind me & Trinity responded she assumed we would wait to be helped at the register in front. 2 people behind my friend & I were able to check out & vacate Target before we were assisted at the front register with Rhea (I think; she was the only one to provide decent service/customer service so she doesn't stand out in memory of this bad visit). I asked Rhea to reach out to a supervisor or manager of the time/day to speak with about the issue & she turned her light on for help. NO ONE CAME. She had check my friend out & then myself & made excuses that the supervisor/manager may have been doing walks & it was a busy day. The customer service faltered when Rhea told me I needed to wait in another line at the Customer Service to speak with one of those associates because there was not a supervisor/manager to respond to the register at the time of cashier help sign flashing. So, I stood over at the customer service line for about 4-5 minutes waiting for anyone at this Target to actually respond to customer service & was finally approached by Selina/Saline (a supervisor) & told she was informed she may need to speak with me. I told the supervisor/manager the issue & was apologized & told the associate would be spoken with. I asked why this is an issue in the first place because customer service is customer service & first come first serve when lines come into play is pretty common practice; I asked what the follow up was because I'd like more than "I'm sorry & the associate will do better next time" & when I became testy with Saline/Selina because I won't be the next customer to get the corrected customer service, I was the one who received a very poor experience this time around with good money spent, Saline/Selina asked "well, what would you like to happen at this time?" I'D HAVE PREFERRED TO BE TAKEN AS THE NEXT CUSTOMER BECAUSE I SPENT MY HARD EARNED MONEY WITH TARGET & I SHOULD NOT HAVE; MY PURCHASE WAS NOT APPRECIATED & MY CHOICE TO USE TARGET & HELP FUND THEIR PAYCHECKS WAS NOT APPRECIATED. I'D HAVE PREFERRED FOR A SUPERVISOR/MANAGER TO HAVE RESPONDED PROMPTLY TO THE REGISTER/CASHIER IN NEED WHEN THE "ASSIST ME" LIGHT WAS TRIGGERED. I'D HAVE PREFERRED TO NOT HAVE TO BE FUNNELED TO SEVERAL DIFFERENT SPOTS TO SPEAK WITH SOMEONE ABOUT THIS BAD TARGET EXPERIENCE. I'D HAVE PREFERRED NOT TO PURCHASE AT TARGET, & DEFINITELY THIS LOCATION, THIS DAY OR FOR THIS SIGNIFICANT PURCHASE (I had a tight schedule for a baby shower to get to) OTHERWISE I WOULD HAVE RETURNED MY ENTIRE PURCHASE DONE THAT DAY. This is not my typical Target experience & I do not use this location (but again baby shower & proximity). I will never use this location again, I may choose to shop at Target less because this visit put the worst taste in my mouth regarding & I can spend my money elsewhere. I've been a Target cardholder since 2008 & this is the worst experience I have had.
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March 2021 by Amanda L.
Customer service is a skill and Selena def perfected hers. She was very friendly and went above and beyond to find my product in back stock. Even though it was just red food coloring I appreciated it so much since it's for a school project. Also, the guy with the cool voice is also great.. didn't get his name but we all know who I'm talking about... the guy who could give Morgan freeman a run for his money. Keep up the great work :)
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March 2021 by Bianca S.
this review is for Paris. I came in today with my grandma and he helped her through the whole process for setting up the tv and finding the perfect fit. Down right the best customer experience i've had & i know my grandmas a lot of deal with. he very good at his job and he actually cares about the customers needs and wants and is very knowledgeable about the electronic products they sell. This is the FIRST TIME ive actually had a good experience here, 10/10 definitely go to him for all your electronic needs !
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February 2021 by Simran S.
Grabbed my little brother a grilled cheese and fries from the Pizza Hut express there. When we got home the grilled cheese was not edible. I drove back and the girl tried telling me that that's how it's supposed to be and not everything looks like the picture. So disgusting. I wouldn't even feed that to my dog.
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July 2020 by Kyle R.
This review goes out to Elton. We came in to buy a tv the other day and Elton was patient with us while we were deciding. He helped with some info on the two different TVs and once purchased he helped us take it out to our car. All in all very satisfied with our experience. Simple, stress free, and happy with our new 65" Vizio tv!!P.S. if you plan on having two Vizio TVs in the same room... it won't work since their remotes are universal and not individually paired to the tv. (So our remotes will control both TVs at the same time which is NOT what we want) BUT, the tv is freaking awesome!!! And we are just gonna by an LG for a second tv in the living room. Thank you Elton. We are happy customers.
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July 2020 by Mrs L.
The manager here is racist. I was refused help by two young white women who were in the back not working. When the security told them to help me they flat out refused and ran to the manager. The manager told me they couldn't help me. They didn't even take my order. So I returned my entire purchase which was $399.59. Kent Washington target doesn't value their POC customers. If the white girls don't want to work you won't be helped. Their manager has their back. Never shopping at target again. They resent POC with money.
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June 2020 by Jess S.
COVID changes add to their remodel has left a congested dysfunctional space. Placement of large sale display items in the primary walkway directly in from of registers has left an unclear path to get to a register. Limited registers open with a large crowd leaves you questioning why you came here in the first place. Limited stock is disappointing, having a sign mandating mask usage but having staff walking around with the dangling on an ear and animals wondering (on a leash at least) with no service identification makes the store confusing to anyone trying to follow any safety precautions. Only saving grace preventing me from asking for a negative star review was the associate who assisted with ordering a cable, from Amazon.......