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January 2024 by Rick Minard
What can I say about True Value! Their honest real people. There's no attitude. I appreciate that.
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July 2023 by KEB
The friendliest, most helpful owner and employees I've ever met. I work right around the corner and rely on them for odds and ends all the time. I cannot overstate how great it is to have them so close, so I don't have to deal with big box stores. ?
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April 2023 by Jon MacDonald
You probably have your reasons but it makes no sense to be open half days and closed on the weekends. I used to come to this store a lot. Now I have to drive twice as far to get things I need.
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June 2022 by Lawrence Barnes
Owner asked how he could help and delivered exactly. Old school store feel I enjoy. If you need help come here.
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June 2022 by Kathy
Last time I went there, over 10 years ago, I found them to have everything under the sun that you'd need for your home.
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August 2021 by William Neylon
They are so helpful
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June 2021 by Justin Payne
Great service and even delivered my grill.
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May 2021 by Darin Truax
The guys at Washington True Value are the best. Always friendly, always there to meet you and help you locate items and are knowledgeable on everything!
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May 2021 by Karen Anderson
Best place , best people
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October 2020 by Chehale Alexander
Great Customer service, excellent selection of merchandise. Love the old wooden creaky floors!
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June 2020 by Michael OBrien
Have been away from Kennewick for 11 years. Was back visiting family and doing some minor repairs. Went to Washington Hardware hoping that it had not changed. To my pleasant surprise I was greeted by a young man that directed me to the parts I needed. In the background I heard John ask if we found everything Things have not changed. Big chain stores take a lesson. Actually don’t. I like the hometown feel and service
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June 2020 by dan kuh
John is always good to me ◇Dan
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August 2019 by Abel Rivera
Love people that work there It's a great store..
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April 2019 by Garry Gorsuch D.C.
Best store and good prices and the can help with most any project!
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October 2018 by Tyler Carpenter
I would say that Washington True Value has the top customer service i have ever experienced in my life. Every time i enter the store i am immediately helped and directed to exactly what i need to get to be in and out. I wish Home Depot or Lowes had a work mentality like this, but thats the difference between a big business and small business. Quality over quantity!
