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December 2023 by Rajiv Sharma
Not to many choices of parts
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December 2023 by J Chavez
Bought a battery installed on my vehicle was dead, left charging overnight. Battery no good. Went to store to exchange, told they needed to charge it first to check it before they can replace or return my money. Will not buy anything from this napa again.
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November 2023 by David Weisser
Good service, and they put the windshield wipers on for me
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November 2023 by Richard Wyer
Staff was friendly
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October 2023 by Matt Watkins
Sell oil, but don't accept used oil? I'll go to a store that dies and buy more oil there. And Bill hustled to tell me no...and didn't even bother to suggest an alternative.
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September 2023 by Therisa Alexander
Great couple of helpful clerks that showed me where I could get a tire pressure gauge. I told them why I needed one and they thought I was a smart girl.
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January 2023 by Joseph Patterson
Great help polite people and if you need a hard part to find go to Napa I got a 1928 db and they were able to help good people good store ?
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November 2022 by Rob Barnes
Don't go here!!!I've been shopping at Napa for a long time, and I can say that this Napa on clear water in Kennewick is the worst I tried to return a battery, I had lost my receipt for my Core charge, they kept me there for a 1/2 an hour looking for the battery in their computer and When they couldn't find it they proceeded to tell me they weren't going to be able to honor the core charge return. I can't believe they did this for $15 they've lost a customer for life.
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August 2022 by Gustavo Magana
They have a lot of parts there good service is the service clean environment
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August 2022 by Katie Collins
Waited on the phone for over 15 minutes...went to the store, was literally in & out within 3 minutes...guess they must have forgot about me when I called cuz they weren't busy...
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June 2022 by Leon Rondel
They helped me find the right windshield wipers!
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May 2022 by S.d.S.
It's Napa, never have I been to one with people that didn't seem to hate life. Stood at the counter until I had to say excuse me. He knew I was there.
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May 2022 by Charityl Wagoner
Good customer service at this location and clean.
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March 2022 by John W.
Sold me a defective heater core that we have had to spend almost $400 to now replace a second time. Poor, poor, poor quality control.
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March 2022 by BK Ranch
Vic's NAPA franchise will not honor Life time warranty items from another NAPA franchise store. I will stay away from this "franchise".
