-
January 2024 by 100 Truth
I asked a worker a question and she was incredibly condescending. It was some old lady and all I asked was if they had a particular item in store since I saw that online it said they did. She looked me up and down and said “here?…really?…” I said yes and her response was “at this store?…you checked?…are you sure?…” still looking me up and down in a rude manner and making a face while talking. I assured her I checked and she was still skeptical and checked her phone. She saw I was correct and looked annoyed. “We don’t carry that idk why it says we do…” was her reply. It seemed like me asking her a question was bothersome. Definitely didnt appreciate her attitude nor the faces and the looks she gave me.
-
January 2024 by Michael Landon (Mike)
Pricing seems fair and the store was clean and faced. Everyone was very professional and courteous.
-
December 2023 by Rick Minard
Sadly for the most part! When you ask for help finding something. It's like you wish you hadn't asked. I only shop here for the furnace filters.
-
September 2023 by Philip Van Lanen
They always say"Hi" when I come in the door. Don't always find what I need, but if I can't find something they always have the nut rolls ( which I don't need) so I never leave empty handed :-)
-
August 2023 by Mike L.
The associate was very helpful in helping me find what I needed.
-
July 2023 by Richard Bauman
Closed at 6:52 forcing me to drive to Queensgate homedepot to get the one part I needed to turn my water back on.
-
July 2023 by Steve Hendrickson
Nice clean store, items easily found with plenty of parking.
-
July 2023 by Daniel Gill
Had pool sand and great price. Helpful service when I called to check.
-
June 2023 by Micheal Forder
Great store. The staff is super friendly and helpful. They do everything in their power to try and find the product you are looking for. if they don't have it they will look at their other stores and if they don't have it they will suggest other stores to try. Love going there
-
March 2023 by Chance Humborg
What a great place. Its got just about everything. Clothes, shoes, camping, fishing, paint, gardening, and most everything else .
-
February 2023 by Teri “TeriblTer”
Paint color was off after two different employees. They we're very pleasant.The paint machine was broken...
-
January 2023 by Head High
I wish I could give it 5 stars but my experience wasn't that great. I found everything I needed but customer service was not the best.When I walked in, I wasn't greeted but the white couple a few steps behind me were. In the aisle I was in other people were asked if they needed help but not once was I asked.If you're not white I wouldn't recommend going to this ace, go to Pascos ace where they treat everyone equally no matter what you look like.
-
January 2023 by Elizabeth Tiller
Rude staff, never has propane and doesn't even put a sign out, so you wait in line just to be told they have none. Go to the Richland store, they are much nicer and always seem to have things in stock. This is closer to my house, but I will not ever be going here again.
-
November 2022 by Ernie Peralta
I went to make a key/ with chip for my car ,price was way cheaper than others keyshops
-
October 2022 by Deirdre Larimer
Ace hardware is always been a favorite of mine and this store up here in Kennewick is fantastic they have a wonderful crew working there
