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June 2024 by RONDA denman
Laura was very nice and helpful.
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May 2024 by Marda Barton
This review is for Laura. She was professional, personable and helpful. She assisted us in finding the size of the unit we requested, which was availble immediately. She was friendly and informative throughout the process.
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May 2024 by Kathy Lehman
Manager Laura very informative and pleasant to work with. The unit I rented was very clean. Laura made sure I knew her hours and how to reach her.
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May 2024 by jane moylan
Laura is lovely, professional and thorough. Truly appreciated.
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May 2024 by matias li
Just got a locker today. It was a straight forward process, Laura at the front desk is super helpful and knowledgeable. Much of their paperwork is digital (with a printed copy as well) for a quick setup.
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May 2024 by Stacy Johnson
Laura was very professional and helpful with my needs.
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April 2024 by Melissa Quast
Laura is a wonderful to work with. I have had situations where I needed her help with payments I did over the phone she was quick to resolve the problem.
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April 2024 by Ariel P
EDIT: After trying to contact the office a few days I received a call from upper management who was so kind. She apologized and offered a fair compensation. I was pleased with how respectful she was and in making it right, and for this reason would recommend this business.
I started renting a unit during the summer of 2023. Since then it has been purchased and changed to Glacier West. Prices have gone up, which is fine. But what’s motivating the two-star review today is that I went to check on my things and when I opened up my unit there was dry sprayed mud around the floor and lower things near the entrance within my unit. It goes about a foot and a half in and it’s dirty and gross and some of my things may be ruined. It looks as if they were pressure washing and it went straight under the unit door. I was disturbed and when I went to the office to respectfully figure out what can be done about it, I was told to make an insurance claim. I was dissatisfied that there wasn’t more to offer in making it right because now I have to deal with insurance and cleaning up that mess. ☹️ I’ve included a little photo glimpse of how I found my things. They were clean when I put them in there…
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April 2024 by Felisha Hurst
Safe, secure, and priced well.
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March 2024 by Freedom is Best
We are contemplating a move, and we all know this is stressful. However your employee Laura was very pleasant. She was helpful, informative, and professional. Good service is becoming sparse and I thought the company and her should know it was appreciated. thank you for the services you provide.
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March 2024 by Trish Schmidt
Very friendly and helpful. They are working hard to improve the quality and safety of the units.
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March 2024 by Dallas Mccourt
Laura was very helpful with all my storage needs
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March 2024 by Shelby Mccourt
Laura was very helpful in setting me up for my future move. And the facilities security was very impressive.
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March 2024 by Vickie Prewett
I was looking for a place to store my mother's stuff when I fly out to clean out her apartment. Laura was so helpful on the phone answering all my questions about sizes and costs, etc. It's nice to know there's a place nearby and I look forward to meeting Laura in person!
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March 2024 by Jax Margeson
I rent here currently. Property was just purchased by glacier west, improvements are being made to the property at this time.
No security gate.
No power in your unit so no lights.
No heat.
No parking.
No security cameras.
Drive up roll up garage style storage shed.
I have a 10x10 and it costs me about $160.
They require renters insurance.
Used to be 24 hour access now is only 8-9 or something close to that.
