I had a number porting issue that was preventing me from getting service. Jared was very kind and patient, got customer care on the phone and worked through the issue. I was prepared for a struggle getting my account unsnarled, but he made it almost enjoyable. Cannot recommend this location enough!
January 2024
I had a problem with my phone and I came in to T-Mobile and Ferndale. she fixed it less than 40 seconds it's back running like it was. Jasmine is very good at what she does, go see her.
February 2023
Did not expect it but walking into this store, was walking into a vibrant, trendy party! Very CLEAN place and awesome displays. What I was most impressed with was Daniel. He is so pleasant and even tempered and yet he was the only employee in the store! He managed multiple customers in store as well as in coming calls.