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April 2024 by Robert Joseph
Rude and horrible customer service. I'll never buy from them. The bald asian islander man is extremely rude and ruined what I hoped would be a great experience. I'm willing to pay more somewhere else and fees online. They don't deserve mine or your business.I'm glad the new bills make it harder for them. Why would I want that place to succeed?
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March 2024 by Charles Miller
Very happy with my experience there. Wasn't sure what I needed but the staff answered my questions and provided me with what I needed. 5 stars
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March 2024 by Boum Wiyual
I went into the store to inquire about a Glock 19 Gen 5 and the store part was closed but the Range was open and the clerk at the counter named Patrick was there to answer all of my questions on how glocks function and etc, also gave me a history lesson too, Super Knowledgeable and professional guy. I will definitely be coming back to purchase my first firearm from you guys 10/10 experience!!!
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March 2024 by Chet Berrysmith
Outstanding service and customer service! Friendly and clean!
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March 2024 by Doug Watanabe
Attitude of the counter people is terrible. The ones I've talked to should work in a Post Office instead.
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March 2024 by lol lol
Thanks for my Glock hat!
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February 2024 by Kraig Hill
Cool shop. Very busy. Range was top notch. Great atmosphere.
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December 2023 by Rich P
Been dealing with this shop for years. The best prices. Most knowledgeable employees. They are the first place I go when looking to purchase anything firearms related.
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December 2023 by Jose Ramirez
Love this gun store I have purchased all my firearms here and will continue to do so such awesome staff!
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November 2023 by Jordan V
Had a pretty good experience overall. The dude working the range counter wasn't the easiest to deal with. It was my first time in and I didn't realize they hang onto your ID while you shoot. Totally understandable, but there's not really any signage (that I saw, could've been me) saying so. I went and checked out the gun shop part and walked by the counter dude at least four times after I was done shooting so I figured he would've noticed an extra ID sitting there. Throughout the whole interaction of calling to see if it was there and the pickup the dude acted like I should know what I'm doing even though he watched me sign up for a new profile in front of him. I don't expect my hand to be held, but the guy could've at least tried to be helpful outside of just using the register. I'll probably still be back because there aren't really any options, but I know what to expect now I guess.The guys on the sales floor were super helpful and attentive though so that was nice.
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November 2023 by P B (Old Gray Czech Wolf)
This place is one of the best in the region for good prices and service in the firearms trade. Been a customer here for over 20 years, started back when they still had their old store further south down the street. I have never been disappointed by the service or advice here. Custom orders, no problem. Have a question about a product, they can usually give you an informed and correct answer. The staff is professional and if you are having a problem with them it is usually your problem, not theirs.Most complaints here are written by immature, egotistic simpletons who probably should not even be allowed to access firearms. If you are mature and reasonable you should not have any problems shopping here or using the range facilities.The range is set up quite well, is well lit and has all the modern safety equipment required and is one of the premiere facilities around. I have seen and been to a lot worse facilities in this region. There has never been any problem with the air circulation/filtration systems in all the time I have been shooting here. If you are nervous have your doctor monitor your blood lead levels, but be warned no matter where you shoot the act of shooting will get lead into your system no matter where you do it, just the nature of the beast. The staff are courteous, patient and polite at all times from my experience. The selection of rental guns is generally much better then what I have seen at other ranges. The target equipment works well too and does not break/go off the tracks all the time like it does at other ranges. I won't/can't mention any names but other ranges around here pale in comparison to this place.Anyway, decided to post here as I saw too many negative reviews from people with obvious chips on shoulders and other personality disorders. If you want a good place to buy guns and shoot them, this is it.
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November 2023 by Erik
If you want to get elevated blood lead levels, go shoot at this indoor shooting range where the air ventilation / filtration system was barely on and smoke from gunfire was just hanging around the firing line. I will never come back to this range due to that.In reply to the range’s reply, if you don't want reviews like this that describe the conditions I experienced, turn on your filtration system in the range. Your range might own a great filtration system but that's completely meaningless if it's not actually turned up to a level that actually can move the smoke AWAY from the firing line.
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November 2023 by J.R
Bought my very first gun here.Customer service was excellent.The guy who helped me was very helpful and knowledgeable.Selection is great.If they dont have it,they’ll order for you.Showed me multiple options and pricing is competitive.Will definitely come back and recommend.
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October 2023 by Peter Lane
I was with this range for about a year. I was paying monthly and when I decided to no longer use their services I was presented with a 500 bill. They turned it over to collections and it is now impacting my credit. I was a monthly membership, how can you justify charging me for no longer utilizing your facility? Better range in Bellevue with better pricing, honest business practices. Best to steer clear. Would give 0 if I could, gonna lawyer up.
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September 2023 by Bill J
One of the reasons I like this store so much is the welcoming and safe atmosphere. I have been in the store when unsavory irrational individuals come in, and the courteous employees take charge of the situation and ensure safe exit of the irrational entitled acting folks.The prices are great, I've had the gunsmith work on several of my firearms, and I've never been disappointed. I'm just glad they haven't moved out of the kings county.