Banks in Federal Way, WA

30 locations found near Federal Way
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“Absolutely enjoy working with highly knowledgable, professional and attentive branch manager Oksana Pierce and outstanding team like Nadia Mazurets. Always receive the greatest service. Thank you ?”

4.8 Superb27 Reviews

“Ricky help my wife and I with our finances he was very patient even when we ask the same questions 2 or 3 times ? he help us navigate through. A Top natch professional who I am glad he was on our team he deserves raise. He not a Five star but 10 star thank you Ricky you represent Qualstar in Outstanding way.”

3.8 Good23 Reviews

“I came in to make deposit on my savings. Then I inquire and open a checking as well. I also inquire about re-financing and Grace help me go through the process and in no time I was approved. She was very helpful and friendly. Now I have a car loan, checking, personal loand and credit card all in ONE BANK. Thank you WSECU.”

3.6 Good30 Reviews

“I found this back through my Allstate agent. I really like this bank. The people are out going. Like a bank from the past. I really like there safety deposit boxes. This is a nice bank.”

4 Good11 Reviews

“I have been at Uni Bank for Seven year because of my job. Everyone is always friendly and willing to help. I always enjoy going in and taking care of our company banking. They all remember my name make me feel so comfortable.Miji is a professional teller. I feel so comfortable when I come to her. She always has her Contagious smile when she takes care of customer.Annie”

3.9 Good12 Reviews

“Every time I experienced a problem, very respectfully they quickly fix problem without questioning my integrity. Not evening voicing my mistakes. I couldn’t be more proud of this institution and can’t wait till my husband can join too.”

4 Good10 Reviews

“We recently closed on a first lien HELOC and with Tony Palermo’s management, the process moved along very efficiently. He kept us well informed throughout the entire process, which is something we really appreciated. This is a rarity, but he gave us the impression that our business really mattered to Banner Bank. We called all the local banks before making our decision and we made it based on Tony’s straight talk, knowledge, and welcoming and neighborly demeanor. He understood what we wanted to accomplish, and he made that happen for us. Tony and his team are true assets to your organization, and we plan to spread the word.”

3.5 Good24 Reviews

“How could anyone give these guys anything other than a 5 Star Rating? This credit union treats each customer like they are super important and have been nothing less than super helpful. I am going on 4 years as a customer and haven't had such a good banking experience ever. Thank you, Red Canoe Staff.”

3.7 Good13 Reviews

“This is the only location I like to visit. I love the tellers and they've always treated us great when we set up accounts. I miss the old manager though, Steven, he was the best.”

3.9 Good8 Reviews

“Alana was a great help to me today.I had not been able to use my debit card & did not know why?Alana is patient, a good listener & helped me reach a solution?”

4 Good7 Reviews

“I am very very grateful that I received such professional help from the bank manager Gabby.After visiting three branches and calling into US Bank's customer care she was able to finally answer and provide me with a solution to my situation that I needed to make happen before Monday.She ultimately restored my confidence within US Banking Services with professionality and a very friendly charismatic demeanor.Thank you a thousand times over Gabby for easing any frustrations I had and providing the answers I needed.”

4.2 Good5 Reviews

“This is a review of the mortgage division, in particular, Kameron Wagar. Absolute rock star service with a somewhat complicated sale. Kameron referred me to an insurance person when our insurance company clammed up. We previously had a mortgage with them and regretted leaving. Thankful to be back with them for our vacation home!”

3.6 Good5 Reviews

“The two ladies working the closing shift back in September 2023 were kind. Helped me get my money withdrawn and arranged as I was making a large cash purchase for a sports car.Kinda sucks the bank doesn't have a money counter though. I wish it was standard.”

3.2 Average11 Reviews

“I want to thank the management at this location for helping me out with fees even though they didn't have to and was not their error. This is why I stay here and have always had Umpqua Bank.”

3.3 Good7 Reviews

“11/10 service here! I was having a difficult time trying to close an auto loan and not only were they able to help to solve the situation but they even stayed after hours to help me since I was not available the next day! Super kind & thoughtful workers.”

3.4 Good5 Reviews

“Maybe it’s better in the drive through… but I often have to wait outside a couple minutes. It’s not awful, and the staff is kind - but it’s not ideal. Truly 4 stars”

3.1 Average13 Reviews

“I have always enjoyed my experiences there as the staff is consistently welcoming and approachable. They never hesitate to provide me with any necessary assistance, making every visit a delight.”

5 Superb1 Reviews

“Ai Kim mendoza did a fantastic job handelng my questions, comments and concerns. She helped me open a business account and update a different business account. Also handled my objections very well. I will be using her again as she left a very professional impression with me. I highly recommend her and this branch.”

2.9 Average13 Reviews

“I have been a customer of Columbia Bank for 15 years and have used this branch consistently the whole time. The staff is very friendly, knowledgeable and professional. Fantastic Bank and awesome staff.”

3 Average2 Reviews

“I have always enjoyed my experiences there as the staff is consistently welcoming and approachable. They never hesitate to provide me with any necessary assistance, making every visit a delight.”

2.8 Average16 Reviews

“My wife and I went to Bank of Hope to look into getting a CD. Upon entering I saw a smiling guard who welcomed me to Bank of Hope. I immediately felt safer and felt welcomed. Federal Way has such an incredibly high crime rate an armed guard is a wonderful sight to see. I spoke to the guard and he assured me that Bank of Hope was one of the safest locations in the city of Federal Way. He also brought me to the proper bank person to assist me and my wife with opening a CD. He then asked if he could assist me with anything else as I waited for the Bank of Hope staff to assist me. I was assisted by a female staff member and she was a real pro. Very knowledgeable. This gave me an immediate good impression about Bank of Hope and its staff. My whole experience with Bank of Hope was great. I may move all my accounts to Bank of Hope in the future. When I went to leave the guard told my wife and I to have a wonderful day and opened the door for us. Such a positive experience I wish more businesses were like this.”

2.5 Average2 Reviews

“Been a BECU member for a long time and can't picture that ever changing, I always feel so well taken care of whether its over the phone or in person! This particular location has always been my go-to, and while it can get busy during peak times, they go above and beyond to make sure everyone is taken care of in a timely manner. I most recently did a walk-in appt on a Saturday at noon (probably the busiest time) to print a personal check I needed for that evening, and Paula helped me quickly and she was so nice and personable! She thanked me for my patience even though I felt like I was imposing for walking in basically last-minute!”

2.7 Average18 Reviews

“I had a financial issue with my account, came to this branch and I discussed my concerns with Ghania in detail. She was able to help me in getting resolution to my concerns. Ghania is very professional and is always willing to help me if needed. Ghania is also a good listener and welcomes me by name. She is a Keeper.”

2.6 Average34 Reviews

“Waiting to close an account at the branch today I was thoroughly impressed as the Branch Manager Mariana was busy, pulling people for the teller line to help them with deposits, or showing them how to use the ATM to complete transactions to lessen their wait times in line. She is amazing. Treating every customer with respect, old and young and non-english speaking as well. She is efficient and kind and all around great manager! Thank you Mariana!”

2 Poor4 Reviews

“Waiting to close an account at the branch today I was thoroughly impressed as the Branch Manager Mariana was busy, pulling people for the teller line to help them with deposits, or showing them how to use the ATM to complete transactions to lessen their wait times in line. She is amazing. Treating every customer with respect, old and young and non-english speaking as well. She is efficient and kind and all around great manager! Thank you Mariana!”

2.4 Poor17 Reviews

“Ai Kim mendoza did a fantastic job handelng my questions, comments and concerns. She helped me open a business account and update a different business account. Also handled my objections very well. I will be using her again as she left a very professional impression with me. I highly recommend her and this branch.”

1 Poor2 Reviews

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