Ok I’ve been having a nightmare of a time with trading in devices. I walk in greeting with a smile and express service. Handled my problem I was on the phone with customer service for over 3 hours just to be hung up on in less than 20 mins.
January 2024
Dena was amazing I just love her she was so supportive with me and the changes I wanted to make
December 2023
I had a complicated issue where I have been waiting over 2 months for a new phone and still had not received it. Dena was so kind and helpful, even when the corporate people on the phone were not. Dena stood up for me and made sure I got my issue fixed and a new phone that day.