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July 2024 by Rita Scott
I have always had positive experiences whether shopping or sending packages. I really like their recycling program for printer ink cartridges.
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June 2024 by April Markham
I have tried going to this location on 3 different occasions and each time still having between 10-15 minutes before closing and someone is always turning paying customers away and have some excuse for not letting you in the store. And they do it extremely rudely! Today’s excuse was they restart the Amazon register each night for the next morning but they do it before closing so they can’t help anyone, especially when it takes less than 2 minutes. I own two business and this is complete garbage/dumpster fire customer service. Have a little respect!!!
Oh and please don’t comment back Staples. I’ve seen your lousy response you give everyone on here!
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June 2024 by Jessica Simonson
Super frustrated with their printing department. According to one employee the manager must have "forgot to call" before their shift ended to let me know they were cancelling my order and not honoring the one time copyright use. So instead I waited around all day for a call that didn't come, only to find out I didn't even have an order anymore when I called to check on it 20 minutes before closing. Communicate with your customers.
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June 2024 by Theresa Schaudies
I recently needed a new printer. The sales associate took a lot of time with me to determine my needs and then describe the various options. I really appreciate the help.
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May 2024 by Ray Kurth
Always have what I need and staff is aware of all products in the store
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May 2024 by Marvel's Landscaping
Excellent service
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May 2024 by Kimberly Kelley
I had a difficult time finding an associate who could help me but overall the service was great, store is immaculate and the Amazon drop off is a nice feature.
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May 2024 by Martina Paniagua
Very good customer service, very good attention to people and very good materials because you find everything at a good price
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May 2024 by Jhoana Valp
Very good customer service, the truth is that excellent attention in the area of marketing and printing, their collaborators are very friendly and especially Oliver always helps me since I do not speak much English and he serves me very well in my language, which is Spanish ☺️ Very grateful for the attention and good service.
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May 2024 by Letty Gucci
The best copy center Staffing is best
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May 2024 by Tony McKay
I walked up to the store with 15 minutes and they told me I couldn’t make copies of my documents. Now whether they have to stay late for 2 min or whatever. I was a loyal customer until yesterday.
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April 2024 by yorlenis colmenares
Excellent service, very friendly.
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April 2024 by michael johnson
good service
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April 2024 by Marilyn M
I always have had good service at the Staples in Everett.
I shop, or print a few things on my own, I also email a printing order ahead and just pick it up.
Always helpful and friendly.
I do notice a high turnover of employees.
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April 2024 by Stephanie Bowsher
The human element has disappeared from this place. It has been my first choice for shopping office products. But the employees have become abrupt and unhelpful. I’ve noticed the trend, and today was the last straw when I asked for my 4yo to use the bathroom. The lady wouldn’t even look at me—I didn’t even argue just asked if she knew of a location nearby and she turned away. When I couldn’t find folders I didn’t want to ask.
There have got to be exceptions to rules. Elderly and children deserve bathrooms. Nothing is stopping me from ordering on Amazon other than my desire to see brick and mortar survive. But without the human element, what’s the point?
