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March 2024 by Jessica L.
I just felt compelled to write a review for this store in particular. It's been a rough week. My car bit the dust and I needed to find a new car ASAP as I'm in school and working. From the minute I walked in, everyone was so courteous and positive. When I needed a car again, they were so wonderful and a bright spot in my day. I just wanted to say thank you to everyone there for the wonderful customer service and friendliness. I know it's not easy being customer facing and a lot of times, it's the little things you do in customer service that make a huge difference. Y'all made me smile today. Thank you
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January 2024 by susan boyce
This is the best in the Seattle area. The staff picked us up at the train station.Great customer service. Logan answered our queries even a week before our arrival.He followed through with our requests as well as made helpful suggestions.He is professional, knowlegable, and instills confidence.Ben had answered our call when we communicated the train schedule update and was there to start the check in process.A great branch.
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November 2023 by Kleynia McKnight
Logan and Caleb were amazing. The two times I came to this location they were nothing but helpful and cordial. They both went out of their way to make this experience just fantastically easy. You guys deserve a raise, thank you.
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October 2023 by Maggie Keech
Always a pleasure...a very good company.
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September 2023 by Elizabeth Prout
Great customer service. Johnathan picked me up after my car was totaled. The rental process was seamless for me, and they worked directly with Allstate. Johnathan also recommended I check out the used cars at Enterprise Retail in Shoreline. The used cars are top notch, and they only sell the top 10% and below blue book. I couldn't be happier with the service at Enterprise, car rental and car purchase.
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September 2023 by lisa thompson
I have rented vehicles from Enterprise at this location multiple times and I have always experienced excellent customer service. They are very accommodating and always helpful. I would absolutely recommend Enterprise when renting a vehicle!
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July 2023 by Barry Schaeffer
Great hybrid car. Great service
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July 2023 by James Wilson
These guys were awesome, very accomodating.
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June 2023 by John Sweeney
I’m a big fan of Enterprise because their people are so well trained and motivated. They can make it work and want to do so. Being local they are easy to reach and they’ll come to get you I’ve heard. Modifying your rental is easy. All the paperwork is digital. Pricing is always competitive or better and cars seem to be always available. Highly recommended.
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June 2023 by Antique Pavilion
Wonderful customer service. A pleasure to do business with!
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February 2023 by Max Kaske
Everything about my experience here was great, everyone working was very polite and helpful and got me what I needed in such a short notice. This was my first time renting a vehicle and I had the pleasure of working with Joslyn Harding, she was amazing to work with and explained everything in detail that I needed to know. I couldn't have had a better experience and will definitely be returning if I ever need it.
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December 2022 by NIGEL TABER-HAMILTON
Super-helpful folk, new car, great price.
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October 2022 by Robin King
So let me start by saying that Connor Bergman in your north Everett office is one of the best employees I’ve ever seen that work for a company, he went above and beyond helping me with everything. I had lost my license while traveling and he helped me not only get my license back with the information that he was able to provide for me it relieved my stress level at the time and was just so helpful. Your company needs more people in the world like that to work for you. If it wasn’t for him I would’ve had a way more stressful weekend that I had. You need to give that man a raise because he earns every bit of his pay for you guys by having such a great customer service!!!!! Thank you CONNOR!!! ??. Robin King
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October 2022 by Daniel Kim
First time experience was ok they gave me a car which was hard cause I guess a lot of people were renting atm. But it had a crack in the windshield was kinda dirty but whatever better then having no car ha , second time alot better they have no control of there inventory I get it
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May 2022 by Angela Thurbush
They did what was best for me. I was going to rent a truck but they told a better vehicle for gas saving! Well rent from then again!
