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March 2024 by Emily Grace
Shipped things out two separate times. Both times packages were lost and UPS continues to blame USPS for the issue. Get a grip on the company people.
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March 2024 by Theresa Sloan
Store is close to my house and convenient. Employees provide good customer service.
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March 2024 by Andrea Rudolph
Quick service and the packages arrive a lot faster. 1 to 2 day turn around.
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February 2024 by Miriam Philp
Very good store. Excellent service
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February 2024 by Eva Kneiva
It was great. Quick and painless actually. I didnt even have to wrap the package myself. He did it for me. Thanks!
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February 2024 by Danielle Worley
Excellent customer service! This team is great. I appreciate their knowledge, service and speed!
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February 2024 by The Ted
The customer service is above all others
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January 2024 by jose romero
The quality service its amaxing
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December 2023 by Scott Clifton
They won't let you contact the delivery center. Won't give you smaller than a six hour window to sign for a package. The customer service # straight up does not work "press 3 to continue" I press 3 "we do not recognize this prompt, try again" I press 3 "we do not recognize this prompt, try again.. I will try as hard as possible to not use ups going forward.
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December 2023 by Wendy Flaherty
Workers at East Wenatchee UPS Store are great! I like the personable and speedy service.
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October 2023 by Kama Kama
Immoral and lying bunch when you work or represent corporations like UPS; I was told by the staff that my mail will reach on Friday, and I paid for that price as this was time sensitive. However, now, per tracking, bloody UPS will not deliver it until Monday by 7 p.m., which messed up everything. When asked the staff at the store, he pointed out the receipt, stating," Expected" Friday by end of day. This means no guarantee your mail will get there as promised, not even the next day but bloody two days later. Beware when you send your mail through this store!! This is how UPS and their cronies work. Don't even bother to reach UPS. They have the most disgusting customer services.
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October 2023 by Michele Moseley
Brayden is always friendly and helpful. He is always willing to take that one extra step to be sure I feel comfortable with the safety and security of my packages! I much prefer this store to going to the US Post Office. No waiting and amazing service! Can’t go wrong!
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October 2023 by Meg Driscoll
The people that work there are so friendly and so helpful. This is the only place I go to send packages or do returns.
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August 2023 by Lynn
We use this store to drop off Amazon returns. Easy as 1, 2, 3!
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July 2023 by Pamela Hays
OMG ?? I will never again use these guys. My neighbor I went with likes to shop and keep proceeds in East Wenatchee so we go to her place UPS store instead of my place in Wenatchee Office Depot well our sisters still haven't gotten their package ? and expected delivery 6th of July. Trying to track the package is a joke ?. I'll never use these guys again
