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January 2024 by ana sanchez
excellent very friendly
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June 2023 by Jodi Holmes
I had a wonderful experience with Jahaida! She was so helpful and sweet. It's been a long time since I went shopping. Thank you!
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November 2021 by Krystal Payne
Love this place! The girls that helped me were so nice, and remembered my name when I went back in for more things! They cared enough to try to remember my name, which I think is so thoughtful. She also helped me find my size which I was having a hard time doing!
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June 2021 by Jerrod Mikel
Ivan and his crew are so helpful!!! They know there line of products from top to bottom!!! I always leave there feeling like I did business with the best
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May 2020 by H C
I'm not sure who helped me yesterday. She had short blonde hair, super cute and friendly. Awesome customer service, got me Exactly what I wanted. She made my not so ecstatic shopping experience absolutely incredible! Thank you so much for my jeans!!! I'm in LOVE! My husband loves them too!
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March 2020 by Jamin Koehn
Asome clothing! Awesome people! Out of all buckles I've been in I though this one was the best. Not cause of size, selection... But case of how the employees are trained. They show you the deals make sure u are taken care of, then let u look for yourself.
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November 2019 by Hil Coontz
I'm not sure who helped me yesterday. She had short blonde hair, super cute and friendly. Awesome customer service, got me Exactly what I wanted. She made my not so ecstatic shopping experience absolutely incredible! Thank you so much for my jeans!!! I'm in LOVE! My husband loves them too!
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November 2019 by Darra Link
When I entered the store (only to look at the shirts) an employee approached me and commented on my work pants that I was wearing. He said I should be looking for a new pair of pants(like he was judging my appearance right away anf made me feel uncomfortable) he then tried to take me to the selection he wanted to sell. I told him that I was not shopping for pants, only shirts and he continued to be pushy and grabbed a pair and handed them to me to feel. I said no thank you I'm not interested in jeans I never wear them anyway. He then proceed to debate that I should. By this time I was annoyed and slowly stepped away and walked out of the store. I work in retail, and customer service should not be that pushy at all. I don't think I'll ever be going back.
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September 2019 by Vickie Foglesong
Too expensive for me for the quality. Just my opinion.
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August 2019 by Cynthia Escobedo
Love it! Hope they dont close it since mall is very poor in stores and they never seem to invest in mall
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August 2019 by Breisis Heffernan
Service was amazing!!
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June 2019 by ReptileQueen 22
Very helpful ppl great quality clothes and such wonderful people I will definitely be going back there
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April 2019 by Chelsea Fennell
Always great customer service and updated styles
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December 2018 by Katie D
The Buckle is my main source of clothing. I used to live in Spokane and loved going in store to shop. However, I avoid the Wenatchee store as best as I can. The employees at this store (not all, but most) are extremely pushy and make it very obvious that they are working off of commission. To the point that it makes you uncomfortable to even just look around. They're friendly but they're sharks. It's like going to a car lot. Please work on this so shoppers can better enjoy your store instead of shopping online. Asking people right off of the bat when they last tried on jeans when they aren't insterested in jeans, is not the way to welcome a guest.
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December 2018 by Jose Jr. Nungaray
Retail are extremely courteous and attentive. Love the selection of clothing.
