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July 2024 by *****************
When shell on pacific hwy south was closed I remember 7-11 was open 24 hrz so I came to this 7-11 behind shell and this 7-11 was closed. The lights said open but the doors were locked. There was a silver car parked out front but No one visible inside. As I was leaving I got a wiff of Marijuana. Now I see why the doors were locked ? ? ?this was 6/30/24 @ 2am-2:30am
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June 2024 by Carlos Cervantes
Ignores customers.
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May 2024 by Jonathan Hill
Don't go here. They don't give you receipts, nor offer bags and I was a regular until they charged me for something I purchased on Monday then charged me again on Friday and made my account negative. I will never come back here and they also have the location at 516 and pac highway so don't there either or the shell next door because I entered my fuel rewards there today and he did something at the register and I didn't get my discount off the gas which I needed all I could get because I'm not working. They will not get my business again. And I think the 76 in Normandy park shopping Plaza is theirs also...the guy in there is nice poor thing he is by himself always but I'm not going there either.
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May 2024 by Cableguy Rob
Just like any other 7-Eleven, plenty of stuff here to get to drink or smokes
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February 2024 by Kevin Collins
These guys are stealing from people. I used my credit card with them to buy a couple of over priced sports drinks, and that same day they charged my card two more times. Once for $15 and once for $35. I'm turning these a-hole thieves in to the authorities.
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August 2023 by JOHN ALDER
SAD THE HOT FOOD ISNT BEING OFFERED AS LISTED , AND FOOD TASTE OLD MID BY DAY.
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July 2023 by Andrew M
This particular location is way to overprice but is the only convenient store in Des Moines that is open 24/7. They will quickly put their own phone number in to collect reward points, never lets you redeem your rewards points or don't honor promotions they have posted in store, and will say it is expired or not taking down yet. Price gouging to the fullest such as one Gatorade is $4.99 or even the 7/11 branded juices that is $1.50 at any other location is $3.99 here. During COVID-19 pandemic they were trying to sell the FREE COVID test the state was given out for $15 bucks and clearly said not for resale on the box.
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January 2023 by Kirstin Lahaie
There is an older gentleman that works here that seems to have a problem with every person that enters the store.He wants to provide as little customer service as possible.I am a delivery driver and upon entering the store my items were not placed in a bag neatly as before. I was here the night before and the young man was very helpful and followed the guidelines of the pickup/delivery service to a T.My items were strewn across the counter and he yelled at me to fill up the slurpee drinks that were requested while also handing me the incorrect sizes and demanding I use those cups.I pointed out to him they were not only incorrect in size but also no lids were available.He regretfully let me use the correct sizes and as I went to leave I asked for the items to be placed in a bag.He got very upset and angrily handed me a small flimsy plastic bag, for 3 slurpees and 2 or 3 other snack items.I asked for the correct paper delivery bag that I had seen behind the counter and he became even more irate. He handed me the bag and seemed to tell me off under his breath.I told him to have a great night and that I'm a regular customer that just wants to provide good service to my own customers and that not providing what they have rightfully paid for is not good customer service.He proceeded to tell me that his job was harder than mine and I don't understand.Beforehand, a young man was in line. He purchased his items and looked down at his change. He had been shorted 2 pennies. He asked for his change and the man became angry with him. He opened the drawer and told him he had no change. After the young man insisted he give him change that he could see from where he was standing the man behind the counter threw a nickel at him. After that the customer asked for a refund and got red in the face telling the cashier how not okay it is to just assume change is yours which I completely agree with. The cashier also seemed to tell him off.Just another example of someone that doesn't want to work in customer service and shouldn't.WOW.
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August 2022 by Rich Gairns
This has to be the most filthy 7-11 I have ever been in. And watch out for the 1.5 foot deep pot hole when entering or leaving the parking lot.
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August 2022 by R Gairns
This has to be the most filthy 7-11 I have ever been in. And watch out for the 1.5 foot deep pot hole when entering or leaving the parking lot.
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August 2022 by MontI Sodhi
My favorite 7-Eleven!
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August 2022 by kache pakke 206
All is well
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June 2022 by Chagilene Tolenna
WE JUST CAME FROM 7-Eleven AND THE CHICKEN WAS SO HARD! it was as if its been cooking for days. getting over cooked day by day, its dry, old and hard to bite . And as for the store it was dirty with everything everywhere .
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October 2021 by Andrew Bartles
Drastically overpriced (2-3 x market). Drive 3-5 minutes further either direction for normal prices.
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August 2021 by Joe somethingsomething
Go up the street towards 99. Prices are 2x here than they are 2 miles away.
