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September 2024 by Retromama
Very disappointed in their business tactics. Made an appointment that is currently 3 weeks out. Noticed a $78.50 charge from them in my account. Called to ask what the charge was about and they told me it was for my appointment. I said I wanted to cancel the appointment as yesterday I found out I’m going to have to put my dog down tomorrow. They are still charging me!! Bad Business!! Even cancelling an appointment weeks in advance you still get charged! So basically they are getting a double payment now for that appointment slot. How many other double payments are they managing to get with this horribly unfair business tactic they have going?? DON’T TAKE YOUR ANIMAL HERE!!
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July 2024 by Bella Official
#love good place to take your pet for checkup Thank you
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May 2024 by Nadia Joy
Medically gas lighted me resulting in injury to my dog. Over priced, and they do not care.
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April 2024 by George B.
Attentive staff. Positive experience. Helping others with a focus on Goodwill. Thanks BVH!
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January 2024 by Megan O.
i'm advocating to anyone who lives in burien and surrounding areas to NOT go to BURIEN VETERINARY HOSPITAL FOR ANYTHING AT ALL. i called them and asked them a question regarding an injury my puppy had they insisted i bring her in even though i TOLD them i CANT afford it, they told me they'd give me a free evaluation, although i knew they wouldn't be able to tell me anything at all without an xray which i TOLD them and they STILL insisted that i came in and they proceeded to do an evaluation and then threatened me if i didn't pay for something at all which was pain medicine and called animal control told them i refused care for my animal when all it was, is we couldn't afford an xray at the time. (i told them we would be able to afford an xray and any further care she may need by her next appointment date as well as i told them i'd call them with any updates on her health at all) BVH cancelled our account with them after we mentioned a lawsuit in a phone call after i spoke to animal control. BVH told me i had three options to pay for pain medicine ($35) surrender her or euthanatize her, my 12 week old puppy who simply had a hurt leg. the manager there told me she "allegedly" said to me face to face multiple times that she was going to call animal control and that's UNTRUE. she told me she never mentioned euthanasia at all which SHE DID, and the kicker is, they didn't even put into my file that she was in the room speaking with me at all, i had animal control call me and ask me if the information they gave was true, and i told them it was false (they called and only wanted to know if the information BVH gave was true or not so it's possible theyve done this before) and she (rebecca) told me over the phone that i never told said that i couldn't afford care, but that's what i told them over the phone before i went in so that's completely untrue. the manager Rebecca/Becca is one of the worst people i've ever dealt with, she kept interrupting me and then proceeded to tell me i was the one talking over her and all i was doing was continuing what i was saying but even louder than before because she decided to cut me off as i was speaking and she hung up on me as i was speaking (i have that phone call on recording) as well as didn't return my call as they stated they would, and also cancelled my puppies shots without notifying me as well. DO NOT GO HERE tell everyone you know. do not give these people anymore business they do not deserve it. the emotional distress i've had to go through from simply dealing with this place is unbelievable, disgusting and shameful. i'm mentally unwell as it is and the added distress has been TRAUMATIC. there's no record of this woman (rebecca) even speaking to me, nobody will ever know what she truly said other than what they hear because she went off record to threaten me over $35 and also one of the receptionist there told me and my mother (who i had on the call with me) that the manager (rebecca) was rude and makes everything more difficult in their work environment and for customers :)) do what you will with this information. they don't care all they want is $$ even when you tell them you don't have any then they won't give you your animal back, they'll threaten you until you pay them and THEN they'll give you your animal back. what a disgusting way to treat a young woman trying to find her way in the world, BVH should be ashamed for how they've treated me. just like the final word i seen in another review, pathetic.
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December 2023 by emcbabe
Crazy! FYI: I called to make an appointment and was informed there's a non-refundable fee of $70 if I should cancel. Who runs a business this way? I should have told them I charge a dollar a minute for every minute I might have to sit in the waiting room. Or maybe I should charge sick students $70 for not coming to school!
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November 2023 by Iris A.
This place is the worst, first off they charge way to much, second I took my dog in to be treated three times and he's still not even close to being treated! Third if I could I would have given them a zero star review but I can't and that's saying something cause most of the time I'm the type that goes with the flow and don't ever review places at all. And forth you had one job.
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August 2023 by Jackie Trenary
My whole family's been going to this event for years Dr witty is amazing ♥️
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June 2023 by Jane Harness
I recently had to make the difficult decision to put my dog to sleep. Dr. Whitty and her staff were so incredibly kind and supportive to both me and my dog. Afterwards, she sent a card to me, and the note was exactly what I needed to soothe my sadness. Thank you Dr. Whitty!
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May 2023 by Audrey Vinzant
I have taken my cats to Burien Veterinary Hospital for years. They are kind and gentle. Highly recommend.
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October 2022 by Lumpy Panda
The rep is foul. 100% of the time. I will NEVER be taking my pets back here.
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August 2022 by L C
Love this place! From the veterinarian to the staff you are the Best!
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May 2022 by J. Bangs
This place is so shady. First off. Their prices are so insanely crazy. You could make an appointment. At a VRBO at the beach. Get your dog spayed there. And still have money leftover to party. I had my 8 month old Chihuahua quoted out at 678$ To get spayed and one tooth pulled. I got her spayed for 175 and Eastern Washington. 175.!Another thing that's shady is. They don't. Check out your dog in front of you. Which my vet in Eastern Washington and Camino Island did. They take him in the back. And do the exam back there, which is totally shady..My dog. Went in on my deceased. Wives account. And I wanted to get her records I sent in a copy. Of her death certificate that they made me send them and they told me it was too blurry everywhere else accepted it. I finally get the. Records from a sister. Don't know how I got him from his sister. When? That's not her dog. And there's notes all over this account that say how. Much * **** I am and. I'm not a nice person for taking my dog elsewhere. It's literally 200 words. Yeah. Insulting man. Who cares? Just say I'm * ****. And end it there. I mean 200 words. Whatever, don't go to this place. You can find better value. Outside of. Seattle. Plus, take a little vacation. Idiots. Normally I would correct all the errors in this paragraph. That I dictated on. Word. But I couldn't give two ***** about burien vet hospital
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April 2022 by Jason B.
This place is so shady. First off. Their prices are so insanely crazy. You could make an appointment. At a VRBO at the beach. Get your dog spayed there. And still have money leftover to party. I had my 8 month old Chihuahua quoted out at 678$ To get spayed and one tooth pulled. I got her spayed for 175 and Eastern Washington. 175.! Another thing that's shady is. They don't. Check out your dog in front of you. Which my vet in Eastern Washington and Camino Island did. They take her in the back. And do the exam back there, which is totally shady.. My dog. Went in on my deceased. Wives account. And I wanted to get her records I sent in a copy. Of her death certificate that they made me send them and they told me it was too blurry everywhere else accepted it. I finally get the. Records from a sister. Don't know how I got him from her sister. When? That's not her dog. And there's notes all over this account that say how. Much * **** I am and. I'm not a nice person for taking my dog elsewhere. It's literally 200 words. Yeah. Insulting man. Who cares? Just say I'm * ****. And end it there. I mean 200 words. Whatever, don't go to this place. You can find better value. Outside of. Seattle. Plus, take a little vacation. Idiots. Normally I would correct all the errors in this paragraph. That I dictated on. Word. But I couldn't give two ***** about burien vey hospital
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January 2022 by Janine B.
I loved Dr. Kamdar and Dr. Lee for 16.5 years with Lucy, our white American Eskimo dog. After Lucy died we waited 5 months and adopted a traumatized 11 year old named Jasmine, a Toy Schnoodle. Dr. Kamdar welcomed her warmly. Their support staff is great. Jasmine's scared of men so they quickly sent only women technicians to carry her in and out in the pandemic. However (there's always a "but") over the last decades, we experienced a slow worsening of service as they got busier. Now we no longer get reminders for regular care, like flea meds every 3 months,shots and exams. When you are "owned'" by a 12.5 year old, reminders are critical. It's more of a money making venture than a caring vet. I am sorry to see this because the Docs are smart and technicians are warm and competent. I guess it's time to find another vet with great,smart docs and caring service. If Burien Cares can manage it when they're swamped, BVH needs to Build Back Better at management. Thanks for 14 great years Dr. Kamdar.
