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December 2023 by Alan Morgan
First class service
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December 2023 by Ken Knudtson
Yvette Stewart is absolutely condescending. She made my experience at this bank, which was mostly positive, horrible. I will never go back to this bank again.
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September 2023 by Kelly Laing
Yvette Stewart and the team at WaFed in Bremerton were beyond what we expected! Phenomenal service, great communications, prompt processing of materials and clear explanations when we didn’t understand. I would go through Yvette and WaFed again and again! Thank you Yvette! You made our dream home a reality! -Kelly Laing
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September 2023 by rick stdenis
Awesome customer service at E Bremerton branch ?
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September 2023 by Andrew Shannon
Helped with checks and money order issues!!
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August 2023 by Patricia “Patti” Boucher
I get the best service at this bank! They are they’re always to help me.
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August 2023 by Dan Hansen
Nice to work with this bank through our building process.
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July 2023 by Morgan Sparks
The staff was very kind and answered all the questions I had when I opened an account with them, definitely gave 110%
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May 2021 by Tina Abeel
Run! Do not use this bank for a mortgage loan. It took over 10 weeks to finally get our appraisal which was still wrong, but because it "met the criteria of the bank" they were willing to accept it. Very poor management at this branch. I had a friend call and ask the appraiser how much he charged for a land appraisal and he said $650. The bank said my bill for the appraisal was $1000. They collected $1300 from me for the appraisal. We paid $1000 for a incorrect appraisal. This was a total disaster. We walked away... oh and our debt to income was 23 and our credit scores were slightly under 800...this was a nightmare.
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July 2020 by Yura Deyneka
0 stars if I can So unprofessional service worst bank ever with a low-level customer-service. They don't care about clients my contact person was Jen Jay. They spend 2 months of my time going back and forth and 0 results. I got my loan from a different bank with no problems within 2 days. Don't ever even try to do business with WAFD they are not a bank they are a joke.Worst experience i ever had with the bank STAY AWAY FROM THEM AT ANY COST !!!!!!!!!
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March 2020 by Ryan Connell 5150
The lady in front of me was taking forever and the two other workers didn't get up and help me, the next person in line, with my transaction.
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May 2018 by sarah
I had a great experience here with a property loan. Amber was a patient, experienced and accessible expert who helped with every step of the months' long process. The consistently high level of professionalism and customer service far exceeded my expectations.
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January 2018 by Todd Gehring
Kind of hit and miss
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March 2017 by Z B
Great place to work as well as bank!
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September 2016 by Jensen Moon
Been a member for years. I noticed that my checking account was low, so I wrote a check from another account from a different bank to be deposited here. I was treated like a criminal. They said they would have to put a hold on the check I was depositing, which usually would be fine, but since I only had my WA fed debit card, it was an issue. Manager wouldn't even talk to me, but sent the teller out 3 or 4 times to tell me different things. I will be closing the account later this week (After the check clears)
