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April 2024 by Sarah Malloy
I've never had a bad experience at this location. The Assistant Manager, Sarah, was incredibly professional and informative when I asked questions.
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March 2024 by Brian Estrada
Stopped in for an oil change. Been going there for a while so didn’t expect any issues. Drove home to find a huge puddle of oil leaking in my driveway. Took my car back to Valvoline while my vehicle was dumping oil all over the road. My vehicle stalled twice on the way back which made my check engine light flash. They blamed it on a defective filter gasket, but did not show me the gasket even after asking to see it. There was literally another huge puddle of oil leaking from my vehicle at their facility as well. After they told me the problem was solved, my check engine light was still on. My check engine light has never came on as long as I’ve owned this vehicle. Manager told me to file a claim to get it checked out. Did so, and was told not to authorize any service. They claimed they would contact me within 48hrs. Made an appointment and never heard back from Valvoline. Called them back and was told I was on my own to get the vehicle looked at. I would never be in this situation if the oil change was done correctly. Now waiting on a call back from Lawrence, their district manager I’m guessing. It sucks they had to ruin a good customer relationship and just own up to the mistakes that happened.
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March 2024 by Joshua Pease
Fast, thorough, and open on Sundays.
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March 2024 by butterflygirl
They are always very fast and efficient. They check everything in a very timely manner. Great customer service!
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March 2024 by Kelly Stokes
Great service and a good team. I will be going back again.
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December 2023 by Georgia Arrow
Not a great experience. Waited way too long to get in. Then they tried to convince me I needed a new battery. Checked later at Les Schwab and found that the battery is still at 90%. They didn't reset the battery life indicator so it won't be useful in knowing when it needs changing again. This was only the second time using their services but it will be my last.
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December 2023 by Aaron Jones
I love Valvoline. I consistently get better service than at any other oil change place. This location was no exception. People were communicative polite and fast. Good job.
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December 2023 by Sandy Young
I went in for a tire check. The attendant did all 4 tires, topped all liquids off and said you are good to go. I said. How much..His reply floored meNO CHARGE!
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December 2023 by Mary Hoard
I go there for all of my oil changes even though it’s a little more expensive than some. I feel that they’re thorough and helpful while being as efficient as they’re able to be.
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November 2023 by Marie Greer
They are fast and detailed. But the line to get a oil change was a 2 hour wait.
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November 2023 by Scott Samson
Went in for oil change and left with oil leak. Brought it back in and was told it was the oil pan. Never leaked before the oil change. Very rude and confrontational!Service: Oil change
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October 2023 by dswegs S
So explain this to me, I go in Sunday morning say i need a headlight replaced, the guy pulls the old bulb out says "oh we don't have these bulbs you can try the Auto Zone right there" and hands me the old bulb. So i go get the new one which was $104 come back today after work they say "oh we don't do those bulbs" and turned me away. So you have no problem yanking the bulb out but you can't put it back in? Ok. Other than that, never had an issue. I'm just trying to get a headlight fixed.
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October 2023 by SoCalNavy
I am normally a dealership only kind of guy just for piece of mind; but this experience was awesome. Friendly, professional, staff from start to finish. Car feels great vroom vroomService: Oil change
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September 2023 by John D.
I have been taking my vehicles here since it was an oil can Henry. Now that it's Valvoline, nowhere else even comes close to the service. The managers are top notch and employees all seem pretty happy. Hats off to an exceptional crew.
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September 2023 by Brenden H.
I was expecting the old bait and switch tons of upsells and poor customer service, but this location is pretty freaking sweet. All the workers were super nice very helpful answered all my questions and I could not believe how quick they were. And I was able to find a suite discount online before I got thereI only wish I was able to tip them on their service.