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October 2024 by Mystic Daydreamer
Come back 3 times in one day for my grandmothers pain meds. First TWO times they told me they had nothing, now im sitting here in line again and they're telling me it'll be a 45 minute wait. HIRE MORE STAFF SO YOU CAN OPEN UP THE SECOND PHARMACY LANE THIS IS UNACCEPTABLE. Thanks:)
*edit: and who are these rude employees they have working back there? No friendly service at all. Do better walgreens, most of your reviews are less than 2 stars. Seriously? I've had better luck with mcdonalds ?
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September 2024 by Judith vV
Prepare to wait over a hour even when you made your appointment a month in advance.
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September 2024 by Neal Grumbles
There were 4 cars in drive through pharmacy and it took 45 minutes. Unacceptable!
That being said the staff was nice and apologetic. Seems like a management or staffing issue...
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September 2024 by Cody Bowman
Slowest service, do not go here unless you have a lot of time to kill. Took me days to get a prescription transferred out of here and every time I called I was on hold for at least an hour. Absolutely horrible
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January 2024 by Jessica S
This is the most frustrating pharmacy I've ever had to use. I have tried to pick up my Dad's medications 4 times this week. Each time I have waited in line over 25 mins and then had to leave to make other appointments. Tonight I have time to stick it out. I have been in line 15 mins already and there are 5 people ahead of me. In 15 mins they have only helped 2 people. So, I expect to be here another 30 mins or more. My Dad says it is always like this and hates that he has to use this pharmacy. I'll be looking into where else he can go moving foward. Avoid this place!
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October 2023 by Jon “Tenacious” Bon Jovi
Walgreens requires you to download their app to a smartphone to get the lower coupon price. No other way to get the coupon price. Not everyone has a smartphone and not everyone who does wants to download apps to make a purchase. I'll never shop at any Walgreens ever again and suggest you do the same.
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October 2023 by Adam Wilkinson
Dangerous! Do not take your children here for vaccines, they almost gave our kids the adult dose! They are super overworked and in a state of chaos.
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September 2023 by Ia Tkachanko
Staff are friendly but my god the store is ugly and run down.
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August 2023 by avery
This blonde lady sent my family on a wild goose chase the whole day trying to find ear drops for my mom. She said that they didn’t have a certain medication when they did. We go to a million different pharmacies, then 5 hours later we went back. Lorelaine (or Lorelai, I forgot what) and Tim were super sweet! If it weren’t for them, this would be a one-star experience
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July 2023 by Jeremiah Mahler
It amazes me how inept this pharmacy is. They could have 6 people working and it still takes them 20+ minutes to help each person. On my last visit they made everybody wait so one person could call his doc about an unfilled prescription. I cannot recommend this pharmacy, it's awful.
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June 2023 by Google user
It amazes me how inept this pharmacy is. They could have 6 people working and it still takes them 20+ minutes to help each person. On my last visit they made everybody wait so one person could call his doc about an unfilled prescription. I cannot recommend this pharmacy, it's awful.
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June 2023 by Janis M.
Walgreens on sunset is a joke to get your prescriptions at. If you have cancer don't get your meds filled here!! Poor customer service by everyone in the pharmacy. Never again.
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June 2023 by Dan M.
There are a lot of one-star reviews on this site, left by people who clearly had a bad experience. I'd like to counter some of those.This review is about the pharmacy portion, not the retail. (Yelp doesn't let you split departments).The staff at this location routinely go above and beyond to help out with a situation -- they understand that the state of healthcare and insurance right now is tenuous, and they don't particularly seem to like gating people's access to required medications.In our case, a friend was visiting and needed some scripts transferred in from her home pharmacy in North Carolina. Insurance denied it, because it was only good in that state. Additionally, one of her refills had been filled (but not picked up) at her home pharmacy, 3000 miles away, and her local walgreens (NC) was refusing to release it, insisting she needed to ask her doctor for another scriptI told her: "You should have just called the Pharmacy on Sunset. They know how to cut through the BS".When we got to the counter, the pharmacy staff understood the problem, and just started pushing the refill through and cancelling the out-of-state one. When insurance denied the claim and we offered to just pay cash, the pharmacy staff jumped on it, even using multiple registers to check every discount code they knew of, to get things as affordable as they could for us.
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April 2023 by Philippe DuBois
Unfortunately I have been on the phone for 20 minutes with 2 calls in front of me the whole time. Poor Service, hate to say it cause they are nice
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February 2023 by Kathy Pete Hallett
We had an interesting experience with Chelsea. We went to pick up Medicine and was told co pay was $400.00 This did not seem correct. After many conversations about the prescription generic/non generic....Chelsea the pharmacist said she had switch the prescription written by my husbands cardiologist because our insurance would cover $800 of it and our part would be $400, making it $1200. Finally after much digging we got her to give us the info off the prescription from the cardiologist. We filled what was prescribed by just paying $300.00 total. Chelsea is the manager. We have found a new pharmacy.
