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October 2024 by Pat S
I recently bought my second sleep number bed. My first one lasted for 18 yrs. My customer service from my first point of contact with the store in Bellingham, Wa to the two gentleman who delivered and set up my new bed was excellent. Thanks to everyone for a pleasant experience....Pat
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September 2024 by Lisa R
I am now on my second Sleep Number bed - an upgrade from my first one. The bed was delivered the Friday before Labor Day weekend and Christiana was a huge help in getting some issues worked out. She followed through and made sure the technicians had gotten things sorted out. Things can't always go as smoothly as hoped but if there's great customer service behind the product like this, it is wonderful.
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August 2024 by Nicholas Williamson
Looking for help with neck and back pain? Ryan is your man. He’ll get you to where you need to be.
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August 2024 by Cheryl Clark
Loved my experience buying this bed for the first time in my life after wanting it for so long. The lady, Christiana was AMAZING!!! What a great experience and I’m super excited to get my bed soon!!! Thank you for the amazing service!!! I’d recommend to anyone to go to the Bellingham, WA Sleep Number!!!
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August 2024 by Sherri Backstrom
Christiana, from the Bellingham, WA store, was excellent during my recent call regarding our upcoming move of our king sized Sleep Number bed! She shared company video instruction and hercosn personal experience and advice. Prompt, professional and kind! A bright spot in the stressful events of moving! ??
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July 2024 by James Proctor
They can count on this repeat customer!
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June 2024 by Christina Nichols
Tom the employee was a sanctimonious jerk. He was rude and not helpful!
They are as sweet as can be when they are selling you a bed. Guy should not be in personal service.
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April 2024 by Maggie Huang
This place practices predatory sales tactics. Once you give them your contact, they will hound you, spam you, and keep doing so until you are miserable. Avoid this place at all costs.
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February 2024 by Dean Bailey
FYI-The sales people who sold me the bed were not very professional nor did they do what they said they would. I was told that I would not see a bill until 30 days after the delivery date. They also failed to mention that it is a credit card....For you to get a "30 Day free trial" they would be required to hold the the transaction until this period is up. This did not happen they processed the sale immediately without informing me. When I received a credit card in the mail (14 days later) I called the store and they told me not to worry and that I should shred the card, still claiming that I would not get a statement until 30 days after the delivery date. I have had the bed less than two weeks and have already been marked delinquent as I was following the instructions of the sales team. Now a ding on the credit report and an hour on the phone talking to automated phone prompts and several bank people it has been corrected, but that ding on the credit doesn't go away....Lessons to be learned-Should have asked more questions.-Should have been smart enough not to trust the word of asalesperson.-There is no "free" trial period
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February 2024 by Tanya Bailey
We purchased our sleep number bed a few years ago and we absolutely love it. We’ve received amazing customer service from the day we walked into the store - Jon was very helpful, and answered all our questions. The delivery team were very professional with white glove service. We’ve been by the store again to ask a question or purchase new sheets and been greeted and served with the same great service from both Jon and Ryan. Will always recommend sleep number and the Bellingham store.
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February 2024 by Jonathan Zavalza
I have the Queen M7 mattress, I’ve had it for two years now. Great bed, great service.
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July 2023 by Renee Bouwman
We had been thinking about getting a sleep number bed for a while. We knew of others that have them and love them. We went to check them out and it was a great experience. Sales person was very knowledgeable and helpful and didn’t pressure us into something we didn’t want. I really appreciated that. We are really excited about our purchase and a good nights sleep!
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July 2023 by Brian Grady
It was an interesting experience. My wife and I didn't realize how bad some mattresses were until then. We're looking forward to our first night on our new bed
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April 2023 by RC Ong
Very friendly low pressure staff. We did research ahead of the visit the pillow we wanted and went in to make the purchase. Took advantage of a buy one get the second at 50% off.Wish their website allowed for sales to Canadians tho (currently accepts only US credit cards) - would’ve made the purchase perfect!4.5 stars ? (but Google won’t let me).
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December 2022 by Lawrence D.
Ordered sleep number climate 360 king. Had to wait months for it to be delivered at end of November. Its now December and it went belly up and had to wait for an hour for them to tell me it won't be replaced until January 18th! Ridiculous! What are we supposed to sleep on until then? For a bed over 10k it should be replaced within a week or less!Chris v your reply was useless, your number is just sleepnumber service who I was on the phone for over an hour! To resolve this. The company needs better repair/replacement service as this is our bed! What are we suppose to sleep on if it goes flat!
