June 2021 by Samira W.
The pharmacy techs I've spoken to here both times I've had the displeasure of needing to fill prescriptions or get a vaccine have talked to me incredibly unprofessionally and straight up mean for asking them questions regarding my visit, take forever to do anything, and seem to have no organization or customer service skills
September 2020 by Gabby M.
Darrel the Pharmacist is absolutely amazing. He's so intelligent and helpful! So grateful to have such an amazing pharmacist in Bellingham. Planning to run all of my prescriptions through Rite Aid in the Future.
February 2020 by M W.
What can I say. I was traveling up to Canada and had forgotten my meds. The pharmacist, Johanna, there took the time to help me work through the red tape and hoops of my insurance to get the meds at basic refill cost (not the $600 they initially said they were going to charge). A wonderful and unique experience in today's healthcare environment. Thank you so much Johanna!
January 2020 by Teresa P.
Two out of three pharmacy employees were unprofessional, unhelpful, obnoxious, and condescending. I wouldn't trust them to dispense drugs. For those who are sensitive to lighting this might not be the store for you. I give the store two stars only because the cashiers up front are friendly and competent.
November 2019 by Susanne S.
We have given up on this Rite-Aid location. Prescriptions are rarely ready even though we give plenty of time for refill options. The last straw was when I called in a refill on a Thursday and it wasn't ready the following Tuesday! They seem to be understaffed. We'll happily try another location.
October 2019 by Bob W.
The Pharmacy is staffed by great and caring people. They do a fantastic job. It would be helpful if their employer "Rite Aid" gave them the resources they obviously need.
September 2019 by Allen M.
Our local pharmacists and counter staff are great, but Rite-Aid has cut staff, started using centralized prescription filling, and so there is ALWAYS a long line to wait for your prescription. I'm waiting innit now. And WAY too often, I wait through the long line to find that the prescription the system assured me would be filled - sometimes even the previous day- is not ready. I have lost track of how many times I have had to come back for a prescription that was supposed to be ready. Sometimes twice for the same one! Again, I want to emphasize that I really like our store's staff, they're friendly and supportive. But Rite-aid seems to be going bare bones and it's hurting the customer.
November 2018 by Sarah W.
Always understaffed!! And when they do have staff they're snobby and act like they're better than you! You work at rite aid lose the attitude!
January 2018 by Mark O.
This store features good prices -- especially on seasonal goods -- and friendly service. Store personnel, though oftentimes, understaffed, know their merchandise and are typically anxious to be helpful. Corporate controls slow the process of honoring coupons and special pricing, but staff and management alike are motivated to promote the best interests of customers even when the system slows and interferes with that objective. As large, corporate drug stores go, Rite Aid is better than most and this store, in particular, does a pretty good job and definitely cares about it's customers. That said, the reality is that inventory control means waiting for commonly prescribed drugs and longer processing waits even when they are on the shelf. Electronically-generated prescriptions from your Doctor's office directly to major pharmacies like Rite Aid are convenient and should be more efficient, but I'm convinced that the pharmacists at this store are instructed not to fill most prescriptions until customers arrive to pick them up!
May 2016 by Emma B.
I came into sehome rite aid today (5/4/2016) around 12:20pm and all I needed to buy were TAMPONS. As soon as I walked into the store with my boyfriend, we were greeted by 2 women, they seemed like pharmacy employees maybe but either way, the wider woman I think was the one who spoke and I am extremely offended by my entire trip to this store simply due to her stupid greeting. I am a female, and as I said I walked in with my boyfriend to buy tampons and I do have a short hair cut and was wearing jeans and a sweatshirt. The woman said something like "hello, gentlemen." Very simple but also very offensive because I am not a man and anyone who takes a second look at me can plainly see that I am not a man. You should be training your employees to greet each customer the same and to never use exclusive terms or cater to any specific person. Any customer service representative should know to just use basic greetings like hello, hi, how are you, how is your day, etc. Please just be sure to include anyone and everyone in your greeting and save yourself the trouble of being so extremely wrong next time.
February 2016 by Zack H.
Updated my review after getting correct policy.
July 2015 by Jordan G.
Purchased a fan which broke within two weeks. When I returned the fan without a box or recipe the store had already cleared their inventory of that model and were unable to find the fan in their data base. Expect low quality products and save your boxes!
January 2015 by Jared M.
Eww! I hate this Rite Aid. Beware! They will harass and follow you around like your stealing something. The punk ass manager bro is a bigger douche. Talk about attitude adjustments." Plus everyone that works there is Stupid. They don't know anything about most product they sale. I only go to the Sunset Rite Aid NOW!! I would suggest the same."
May 2014 by Chris M.
This is the largest, nicest, friendliest, well-staffed Rite-Aid I've ever been in. It is HUGE! I came in to get some cold remedies, but I all I knew was that I wanted something with zinc in it. I was greeted as I entered the store and I told the dude what I was looking for and he proceeded to show me a variety of zinc cold remedies including a Rite-Aid branded one that was super cheap. The store was clean, the dude was super-helpful, and the zinc stuff is working: perfect!
February 2014 by Sandy R.
Such a nice store. Pharmacy is awesome. I'm a new Resident they were very accommodating and made me feel welcomed.