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“Walked in and they replaced my iPhone 15 Pro screen a few hours before closing. Grateful for them, they were tremendous help. Glad that it’s original Apple product too.”
“I had put money on my pre paid wireless on the fifth of June .
My account was showing $60 balance , but I was not able to get it on the account .
Very frustrating!!
I tried to get a hold of a person through the Verizon app , just more frustration as I was put into a loop !
I was very angry and called up this Verizon store , not using the best language .
The representative Visharl was very professional and did not tell me to get lost or chill out .
He suggested I come in and they would work out the situation .
Visharl was very polite ,patient and professional, and he and his associate were able to help me .
It was going to go through at midnight .
I just needed to calm down ? !!”
“Sophia and Tristen were wonderful! They helped me with my tech issue and never made me feel dumb (I am a millennial and did multiple troubleshoots prior to my visit). Sophia was welcoming the second i walked in the door and Tristen & her were able to quickly find a solution. Sophia also gave me options for updating my plan including saving money with auto pay, which we plan to set up soon. Great customer service! I first went to the Bellis Fair location and no one acknowledged me for 5 minutes and I eventually left. This horrible experience led me to the Bakerview location. I will absolutely be recommending this welcoming, helpful location to everyone i know! Thank you Sophia and Tristen!”
“Thank you so much for incredibly AWESOME service. Was having a problem with my phone not working correctly and needed a new one. The Manager and the Representative went above and beyond to get me situated with the new phone as well transferred everything from the old phone to the new without any problems whatsoever. Most definitely recommended”
“Brandon was very informative and knowledgeable about the products and services. Great experience.
My last visit was on Feb 20th. Kameron helped me! Kameron is a superstar, he was able to help me and other clients simultaneously very my professionally.”
“I had a terrible experience with ATT seattle in which they sold me a new iPhone that did not work a day before an international trip. The root cause was an error in how the Seattle store sold the phone rendering it unusable and me without a phone. Dylan did an excellent job describing the issue, getting my old phone re-set up as a stopgap solution and annotating in my account to extend the return window of the unusable phone. Dylan should be promoted, I wish all ATT employees were as capable as him.”
“This particular METRO PCS location has the absolute best staff!! My sister and I went in Saturday and our sales rep "Julian" killed it. He was very professional, helpful and knowledgeable on the products he was selling us. What he didn't know he "found out" and I'm just not sure how long it's been since I've heard someone in customer service say "let me find out for you" and for that METRO gets 5 stars! Thanks Julian for all your help!”
“Can't remember the name of the man that was working, but I went in there 3 weeks ago with a question about my current service. He was very helpful and got me situated fast.”
“Boost mobile bellingham store are amazing. We can not say thank you enough to Erica and Daisy. We are from oregon stopped in for help and they could not be more helpful. Erica great job on your Friday. Daisy is the best ??. Customer service top notch. Hands down best experience in getting a new phone and help with service on our other phone.”
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“These guys got my phone repaired in about an hour. They answered all my questions & provided clarity on the issue after. I came in with it totally shattered & black screen. It felt pricey at $400 for a screen & battery, but still cheaper than a new iPhone.”