-
March 2024 by toby williamson
A good value for the money. Convenient and thorough.....that was last year's review. I made and appointment and showed up on time. Stood there without even being acknowledged. Maybe they were busy because someone's appointment was running long, I get that. A head nod or a "we'll be right with you" would have been nice. I milled about like a creeper for 15 minutes and decided I'd go somewhere else. Had to change my review from 5 to 1.
-
March 2023 by Buck Dearman
I found the work excellent Friendly and real helpful I will use them again next year
-
March 2023 by Kathy Bernardy
Way too expensive for a temporary spot in Walmart. Be sure to inquire ahead of time on the charge. I’d have gotten a better deal at my tax guy.
-
February 2023 by Stephen A
They do a great job, really friendly too.
-
August 2022 by Malcolm Martin
i would really admire Jackson because he did great work .he coprate with us very well.he is extremely professional.best experience.
-
May 2022 by Jenn82m
Alexander was very friendly and helpful. Not only did he converse small talk with me; He also explained things to me in ways that I could understand. He went above and beyond to get me the maximum amount in return! Thank you!
-
March 2022 by Ashley Ackerman
Marquez and her trainer a supervisor at the Arlington branch are truly fantastic people and really care about getting all your questions and needs met !! Highly recommend
-
February 2022 by Native Princess Warrior
This year doing my taxes was so much faster and Marquez was so professional and helpful and great to have a conversation with. She is doing a great job thanks for bringing her in Give her a raise she deserves it!!April ❤️?
-
May 2021 by Connie Gray
I really liked the young man that did my taxes..He was very professional and polite and he knew what he was doing And it didn't take him no time at all to do and within a week I got my back from I.R.S.I will do here now from now on.Thank you,you guys are the best..
-
April 2021 by Adeline James
I had to use this company this year because I used it last year and had a name change so I knew they would have everything on file. I believe their only location in my city is in Walmart, which is just a table and computer behind a banner. I was only able to get service by making an appointment. This is why it took literally 2 whole months for me to finish my taxes. I don't have much time available in my week. It's hard for me to schedule appointments. I ended up missing probably 7 appointments due to literally MANY reasons. And I only have a wifi phone number and quite a few times I wasn't around wifi so I couldn't call in and say I couldn't make it so I was a no call no show. So whenever I was able to make it, I didn't get the best of service because they would be annoyed with me.If you would accept me to walk in and wait for you to be available instead of forcing me to make an appointment, this never would have been an issue. I am so glad I won't have to go thru them next year as my name change will no longer be an issue.
-
April 2021 by Stephanie Pink
*****BEWARE SCAM WARNING******** I am receiving emails from this company thanking me for filing my taxes with them. I have never used or heard of this company. Got no answers when i called and have been waiting on hold with their Corporate office for over an hour.
-
March 2021 by Gary Phillips
Fast and simple
-
March 2021 by Epic Medic
Nikolai was extremely helpful and patient. We had to bring our two small children and he was very patient with us in that regard. In addition, he was very quick with our tax filing process.
-
March 2021 by Jane Sos
Hemant Thaker is very helpful to do my taxes. Will come back again next year. Recommend him to all
-
February 2021 by Leiuhm Thompson
The Bellingham, Washington Walmart Location. We've been using Jackson Hewitt for a few years now. This year was the worst service we've gotten. They double booked our appointment. They scheduled me twice for the same day. The guy Jag that did our taxes wasn't very well trained. His father or someone showed up during our appointment and was standing over his shoulder looking at the computer that had our families personal information on the screen. Towards the end of our appointment I opened up an email about an offer I had for an advance. In the email it mentioned it needed to be done by the 31st of January. Jag said we'll get to that in a moment. He then proceeded to click away on the computer had us sign something. I asked about our advance again. He says I offered that and you declined. I looked at him and said no you didn't. I then proceed to argue with him that he didn't. I looked at my husband who is a little more cool headed and asked do you remember any of this he said no. Jag then proceeds to tell me well I'll have my supervisor look at it and take care of it, because I'm off work now. I'm so tempted to find another tax place. This was AWFUL. I've actually told friends n family not to use his service. I will not be handing out the coupon this year. I might not even return next year.
