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January 2024 by Elijah Owen (Eli)
We were being kinda pains finding the right size nike. Lance in the shoe department was extremely patient, helpful and kind.
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November 2023 by Isla Pugh
I went here to get my first pair of Jordan’s and they had damage to the side of them and the laces were two different sizes and they were laced all wrong with the lacing missing holes and stuff I’m not usually a complainer but this just pissed me off Check them before u buy
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September 2023 by PACIFIC IRON
Danny & Syd in footwear did a fantastic job tracking down some wrestling shoes I had found online and could not find on display. They ran around getting multiple styles and sizes till I found the perfect fit ! Solid customer service friendly and helpful! Good job!Ethan at the front till was also super friendly and helpful !
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July 2023 by Ming-Na P
What a great place to shop. Staff were outstanding very help and knowledgeable with their sports equipment. Shout out to manager I think his name was Ryan and cashier Maleeha we couldn't of done it without ur assistance!
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July 2023 by D. Trottier
Great selection! Super friendly staff are truly there to help lend a hand. Nice deals on equipment and in-store promos make this my go-to store. Always appreciate the extra insurance on any equipment I get there and the offers at the till.
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July 2023 by Jayson Schindler
Came in today for some new sports gear for one of my kids. I have grown so used to having poor-mediocre service at big box stores, but today was very pleasant. Ethan was very helpful and made sure we were taken care of in his section. He also let us know exactly where the items we were looking for that weren't in his section. I have not had service like this in a long time.
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July 2023 by michael daigneault
Very helpful didn't find what I wanted un store so he ordered it online to my home. Great service and selection.
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April 2023 by Skylar Smith
Very helpful friendly staff, and the store is nice and organized! Way better than the one in Burlington.
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March 2023 by e fowler
Ordered shoes online when they arrived they were clearly used and filthy on the bottom. Returned them and of course now they are sold out of that shoe…….
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February 2023 by Tim Fisher
This isn't something you come across often but employee hygiene is noticeably bad. Aka armpit stank.Every time I've shopped over the last six months there has been at least one cashier that REEKED of body odor. Today both of the cashiers smelled noticeably bad, but I could smell one fellow from like fifteen feet away.Not acceptable.
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January 2023 by Julie Bille
I bought a bike for my daughter for Christmas. The customer service was wonderful. They called me in Colorado to make sure I wanted the kickstand mounted during assembly. I didn't even know that I needed to do that! They had it assembled quickly, but were willing to hold onto it until I could get someone there to pick it up. After Christmas they called to make sure everything went smoothly. They were very kind and considerate. Thank you for a wonderful experience!
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January 2023 by Anthony Cooper
I just want to start this review by saying that used to love going into Dick’s sporting goods. I remember going here to buy running shoes (then Sports Authority) when I was in college, so for a long time this was my go to place for all things running and exercise related. The layout of the store is amazing and the Nike collection is the best. There are lots of high quality brand items and I love browsing here. I also want to mention that I don’t like getting anyone in trouble and that holiday burnout is a thing in the customer service world. So I went in last Friday to do some personal and Christmas shopping only to not be treated well. The service used to be good but nobody asked me if they could help or assist with anything and I don’t make it to Bellingham very often or go shopping so when I do go out I’ll spend anywhere from $200-$800 dollars on Nike clothing.The cash register gentleman was sloppy. I obviously had a lot of items and he was slow and just nonchalant about everything. First he wasn’t very friendly, second he didn’t even fold my clothes and just put them in the bag all wrinkled (like $60 nike sweaters and $40 dollar nike t-hirts.. etc), third he left the electronic tag on an item in which I had to go into the bag and remind him to take it off and fourth he canceled my payment method. The last thing is that he only gave me one brown bag for my clothes in which it was small. I spent almost $400 dollars here and was unimpressed. He did mention that he was tired and that he had a long day so I’ll give him the benefit of the doubt. This was later in the night so I get it and do understand holiday burnout in the customer service world.Used to love coming in here to splurge, thinking of just buying online from now on.
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January 2023 by Evan Cilley
Closed early and were very rude about it. 3pm when it says 11pm. Were kicking people out but the connecting doors to the mall were closed.
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December 2022 by AL Romero
Great experience! They even wished us a Merry Christmas! Don't see that very often, I loved it!
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November 2022 by Michelle Davis
Despite the we site's advertisement (even set for the local location), they do not carry any fishing gear. I made a special trip only to discover that they have nothing. Since it was my first visit here, I did scope the store. It's basically the Walmart of sporting goods. In other words, if you want cheap junk for your kids' hobbies, you're fine. If you want quality merchandise and selection look somewhere else.
