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October 2024 by Hunter Taylor
The owner suffers from severe emotional issues.
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October 2024 by Anastasia Lincoln
This Ace has the cutest and most helpful employees of any hardware store I’ve been to, 10/10
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October 2024 by Murtaza Choudhary
Got help for every we needs it’s was easy
??
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September 2024 by Shovia Muchirawehondo
They were nice and made me feel valued
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September 2024 by Christopher Pritchard
Most helpful people ever. I had 3 different employees ask if I needed help finding something in the store. All very quick to find what I needed.
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July 2024 by Aslen
The staff is super nice! But I usually buy birdseed/unshelled peanuts for birds from this store and every single bag I’ve bought has turned out to be infested with pantry moths. They need better quality control.
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July 2024 by Chloe Sakagawa
I went to get some oil and was talked down to by the person helping me. Saying many things that were very inconsiderate and condescending. They made me feel inferior and made it very apparent they were making fun of me during the whole process.
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June 2024 by Rich W
Would not accept a light bulb return that was purchased in Ferndale Ace. Seriously? I have spent thousands of dollars ar this store, often to avoid big box. I have never had an ace refuse a return because it was purchased at another Ace or online.
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May 2024 by Arden Ashley
Without fail, every time I enter this place I am promptly assisted to quickly find what I need. If I need help deciding between similar products, I always recieve great advice from an employee who is familiar with the products. Highly recommend this store if you need to find something specific!
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May 2024 by Michele Brashears
This is the friendliest and most helpful hardware store in Bellingham. I needed 20 paint stir sticks to build catapults for an elementary church class activity, and they gave them to me for free! Makes me want to bake them cookies or something.
I better get on that?
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April 2024 by Janie Jones
I was charged for a part that I didn't buy and when I brought in my receipt to get my money back I was told I didn't have a part to return, that it had been 18 days and that the security cameras refreshed after 8 to 10 days. I was also sold the wrong parts twice. I'll never go back there and buyer beware!
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April 2024 by larry kelln
Staff was very helpful in finding what I was looking for.
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February 2024 by Lina
Amazing customer service.
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February 2024 by Vladimir Lebed
Nice and friendly staff.Unloaded truckload of topsoil quickly.Good job!!!
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February 2024 by Robert
Tried to return a defective $20 bathroom fan. Didn’t keep my receipt because hey, $20 bathroom fan right? ??♂️ They wouldn’t take it back ? Explained I had the card used to purchase it but that didn’t matter. I just left the thing on the counter and walked out. Way to go helpful hardware place! Way to take a stand on an outdated receipt policy over $20! I’ll never go back to this Ace or and Ace. Hope the $20 was worth it ??♂️I’ve seen the defensive replies to negative reviews. Also seen a bunch of fake positive reviews. Instead of being snarky, why don’t you do something about your business practices? Not sure how you thought it was about wether your return policy was posted. It’s about an awful policy. Good luck!
