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June 2024 by Adam H
I came to this store to just get a few products. But this lady kept asking if I needed a bag, and I said no, thank you politely (an old white woman with pixie cut grey hair and glasses), because I was only holding a couple things, and she then said to me that I should have one and just stared at me in a very rude way after I said no. I get asking once, but asking again in a forcing way was just rude. I don’t know if it’s because of my skin color, and she thinks I’m trying to take it??? Who knows but she made me feel very uncomfortable.
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June 2024 by JayJay Burrns
I went in to get skin care and asked a manager for someone to help me find the right product and was told to talk to someone that was working a stand for a specific brand. They immediately started telling me about this brand that I already know I’m not a fan of and told them I needed someone with no bias. Especially because they were getting paid to rep this specific brand. I then look around a bit and someone comes up to me and asks what I’m looking for and I tell them. They proceed to show me one product in the whole store and they knew absolutely nothing about the product just generalizations of the type of product I asked for. It was a bad experience.
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June 2024 by Neelima
I recently visited Sephora to purchase a foundation and had an exceptional experience. Despite the store being crowded, the staff were incredibly helpful and patient. They assisted me in finding the perfect foundation, explaining the differences between various types and answering all my questions about skin tone and product suitability. Their patience and kindness made my shopping experience truly satisfying. Highly recommend!
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May 2024 by Elizabeth Rose
Towards the end of the day there is worse costumer service, the employees do not try to help you and even avoid the customers.
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May 2024 by Erin Bosch
The staff at this location are always really friendly and helpful upon entering the store. I've been helped a few times by Nicole specifically and she has really helped me find some great products while I'm getting back into doing my makeup.
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April 2024 by leo
Managers there are very clearly miserable and actual jokes, it’s a wonder this location hasn’t gone up in flames.
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April 2024 by Soraya Almeida
I was served by a superb, super kind hostess and offered me a small gift for my birthday.
One of the best services I have had.
I'm not sure of the first name anymore (Caitelena, Cateilin..)
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April 2024 by Samar Haghighi
Most helpful and friendliest staff ?
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April 2024 by D D
Nicole is an absolute powerhouse employee! I was lost trying to pick a foundation, and she kindly offered to help. She instantly felt like a best friend who cared about my needs. What else could a girl ask for? I'm also obsessed with everything we picked out together.
Nicole, thank you for your compassion, generosity, thoroughness, and infectious positivity!
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March 2024 by Cat V
This is a good Sephora but as expected, it’s crazy crowded on a weekend. Just swarms of women, especially teens. The selection is about the same as all Sephoras but it’s a pretty small store so it’s very cramped on weekends. Staff is helpful if you can find one that’s free.
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February 2024 by Panos Giannopoulos
This is a good Sephora. Staff helpful. Conveniently located. Only thing I don't like that it tends to get very busy.
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February 2024 by Kelly Chernow
It was SO crowded! I just wanted to grab what I needed and get out. The line to pay was terrible. Because it was so crowded there weren't many people to help if you had a question. Next time, ill probably order what I need online.
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February 2024 by Lqarxd
It was a warm and pleasant shopping experience at first. I chose a gift for my teacher in their store - a bottle of perfume worth several hundred dollars. I gave it one star because all the samples they gave me were for toilet use only! I can't accept this. I think it's insulting that they still do this when they know these are gifts. They should learn to explain when giving away samples instead of stuffing them into my bag directly with a guilty look on their face. I don’t know if this has anything to do with me being yellow, but I definitely felt offended, and I’m even more convinced after reading other comments about skin color. Also, I chose not to write this review in English. I don’t want to get used to their bad habits. If you want to understand negative reviews, you must learn to translate them yourself and learn how to respect customers of different cultures!I will never go there again, whoever wants to go can go.
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January 2024 by M. Springer
I was here the other day to get my makeup done by Shanie, and I truly could not be happier. I very rarely wear makeup, but it was my birthday and I was taking myself out for a really nice dinner as a treat, so I felt like dressing up and going all out. Shanie went above and beyond! She made me look AMAZING, and she was so kind and friendly as she did my makeup. Looking at myself in the mirror after I almost wanted to cry, because I looked so beautiful thanks to Shanie’s hard work. Maybe it’s a little thing, but I think every girl should get to feel this beautiful on her birthday! Thank you to Shanie and also the rest of the Sephora team who stopped by to chat during my makeup session, y’all were so nice! I will absolutely be back here the next time I have a special event.
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January 2024 by Priscilla Bueno
Jamey was very nice and helpful, she helped me and gave me recommendations to choose the best products for my skin, and also explained how to use each one of them (I'm new to makeup) and solved all my doubt, i am very grateful for her help!! This Sephora store is very large and organized, it had all the products I was looking for in stock.
